HAIER APPLIANCES INDIA PVT LTD (HAIER APPLIANCES INDIA PVT LTD),Consumer Durables Sector Companies Grievances
Showing report from 01 Jan 2025 to 13 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in Providing Repair services | 815 | 732 | 83 |
| 2 | Charging for repair / Not repaired under warranty | 188 | 164 | 24 |
| 3 | Same Problem Persist After Repairing / Repeat Repair issue | 179 | 154 | 25 |
| 4 | Unsatisfactory Customer Service | 122 | 103 | 19 |
| 5 | Delivery of Defective / Damaged Product | 114 | 99 | 15 |
| 6 | Product damaged/ lost while providing services | 24 | 23 | 1 |
| 7 | Sector Enquiry | 23 | 23 | 0 |
| 8 | Bill/Invoice Copy Not Provided | 11 | 11 | 0 |
| 9 | Product Return/Cancelled but Amount not refunded | 9 | 9 | 0 |
| 10 | Unsatisfactory Customer Service | 6 | 6 | 0 |
| 11 | Delay in Delivery of Product | 6 | 6 | 0 |
| 12 | Non Delivery of Product | 5 | 4 | 1 |
| 13 | Others | 5 | 5 | 0 |
| 14 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 4 | 4 | 0 |
| 15 | Wrong information or specification mentioned on Website | 3 | 2 | 1 |
| 16 | Delivery of Wrong Product | 2 | 2 | 0 |
| 17 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 2 | 2 | 0 |
| 18 | Charging More than MRP | 1 | 0 | 1 |
| Grand Total | 1519 | 1349 | 170 | |