Crompton Greaves Consumer Electricals Limited (Crompton Greaves),Consumer Durables Sector Companies Grievances
Showing report from 01 Jan 2025 to 07 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in Providing Repair services | 635 | 563 | 72 |
| 2 | Charging for repair / Not repaired under warranty | 161 | 147 | 14 |
| 3 | Unsatisfactory Customer Service | 70 | 63 | 7 |
| 4 | Same Problem Persist After Repairing / Repeat Repair issue | 66 | 57 | 9 |
| 5 | Delivery of Defective / Damaged Product | 65 | 57 | 8 |
| 6 | Sector Enquiry | 16 | 16 | 0 |
| 7 | Delay in Delivery of Product | 6 | 5 | 1 |
| 8 | Product damaged/ lost while providing services | 6 | 4 | 2 |
| 9 | Bill/Invoice Copy Not Provided | 6 | 6 | 0 |
| 10 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 4 | 2 | 2 |
| 11 | Wrong information or specification mentioned on Website | 4 | 4 | 0 |
| 12 | Delivery of Wrong Product | 4 | 4 | 0 |
| 13 | Unsatisfactory Customer Service | 3 | 2 | 1 |
| 14 | Product / Product Accessories Missing | 2 | 2 | 0 |
| 15 | Fake Review on company Website Related product/services | 1 | 1 | 0 |
| 16 | Product Return/Cancelled but Amount not refunded | 1 | 1 | 0 |
| 17 | Non Delivery of Product | 1 | 1 | 0 |
| 18 | Country of Origin of Product wrongly Provided (Out of India Product) | 1 | 0 | 1 |
| 19 | Others | 1 | 1 | 0 |
| Grand Total | 1053 | 936 | 117 | |