Daikin Airconditoning India Pvt. Ltd. (Daikin),Consumer Durables Sector Companies Grievances
Showing report from 01 Jan 2025 to 19 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in Providing Repair services | 315 | 306 | 9 |
| 2 | Same Problem Persist After Repairing / Repeat Repair issue | 91 | 88 | 3 |
| 3 | Unsatisfactory Customer Service | 80 | 77 | 3 |
| 4 | Charging for repair / Not repaired under warranty | 78 | 76 | 2 |
| 5 | Delivery of Defective / Damaged Product | 52 | 50 | 2 |
| 6 | Bill/Invoice Copy Not Provided | 26 | 26 | 0 |
| 7 | Sector Enquiry | 24 | 24 | 0 |
| 8 | Product damaged/ lost while providing services | 17 | 16 | 1 |
| 9 | Delivery of Wrong Product | 12 | 12 | 0 |
| 10 | Delay in Delivery of Product | 7 | 7 | 0 |
| 11 | Non Delivery of Product | 5 | 5 | 0 |
| 12 | Charging More than MRP | 4 | 4 | 0 |
| 13 | Others | 4 | 3 | 1 |
| 14 | Wrong information or specification mentioned on Website | 3 | 3 | 0 |
| 15 | Product / Product Accessories Missing | 3 | 2 | 1 |
| 16 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 3 | 3 | 0 |
| 17 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 1 | 1 | 0 |
| 18 | Unsatisfactory Customer Service | 1 | 1 | 0 |
| 19 | Transaction process but amount not credited to beneficiary/Double Payment | 1 | 1 | 0 |
| Grand Total | 727 | 705 | 22 | |