Wonderchef Home Appliances Private Limited (Wonderchef),Consumer Durables Sector Companies Grievances
Showing report from 01 Jan 2025 to 12 Sep 2025.
# | Nature of Grievance | Total Grievances Received | Disposed | Pending |
---|---|---|---|---|
1 | Delay in Providing Repair services | 68 | 65 | 3 |
2 | Delivery of Defective / Damaged Product | 27 | 25 | 2 |
3 | Unsatisfactory Customer Service | 15 | 14 | 1 |
4 | Charging for repair / Not repaired under warranty | 14 | 14 | 0 |
5 | Delivery of Wrong Product | 11 | 10 | 1 |
6 | Same Problem Persist After Repairing / Repeat Repair issue | 7 | 7 | 0 |
7 | Non Delivery of Product | 7 | 5 | 2 |
8 | Delay in Delivery of Product | 3 | 2 | 1 |
9 | Product Return/Cancelled but Amount not refunded | 3 | 3 | 0 |
10 | Sector Enquiry | 2 | 2 | 0 |
11 | Country of Origin of Product wrongly Provided (Out of India Product) | 1 | 1 | 0 |
12 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 1 | 1 | 0 |
13 | Product / Product Accessories Missing | 1 | 1 | 0 |
14 | Wrong information or specification mentioned on Website | 1 | 1 | 0 |
15 | Product damaged/ lost while providing services | 1 | 1 | 0 |
Grand Total | 162 | 152 | 10 |