Amica Financial Technologies Private Limited (Jupiter),Digital Payment Modes Sector Companies Grievances
Showing report from 01 Jan 2025 to 31 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Unsatisfied Customer Services | 12 | 6 | 6 |
| 2 | Promised cashback /gift not provided | 5 | 1 | 4 |
| 3 | Transaction Failed but Money not refunded | 3 | 2 | 1 |
| 4 | Account /wallet Amount Blocked | 3 | 2 | 1 |
| 5 | Amount deducted from Account/wallet but not credited in beneficiary Account | 3 | 3 | 0 |
| 6 | Eccess /Extra /Incorrect transaction charges levied by Bank/ Merchant | 2 | 2 | 0 |
| 7 | Amount Deducted from wallet/account without consumer consent | 2 | 1 | 1 |
| 8 | Amount Deducted from Account but not showing in wallet | 1 | 1 | 0 |
| 9 | Unable to use gift card/cashback /reward Point | 1 | 0 | 1 |
| 10 | Sector Enquiry | 1 | 1 | 0 |
| Grand Total | 33 | 19 | 14 | |