Indian Overseas Bank (Indian Overseas Bank),Digital Payment Modes Sector Companies Grievances
Showing report from 01 Jan 2025 to 02 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Amount sent to wrong / unknown beneficiry account | 118 | 101 | 17 |
| 2 | Others | 23 | 18 | 5 |
| 3 | Unsatisfied Customer Services | 9 | 9 | 0 |
| 4 | Amount deducted from Account/wallet but not credited in beneficiary Account | 9 | 8 | 1 |
| 5 | Sector Enquiry | 8 | 8 | 0 |
| 6 | Eccess /Extra /Incorrect transaction charges levied by Bank/ Merchant | 8 | 7 | 1 |
| 7 | Transaction Failed but Money not refunded | 5 | 5 | 0 |
| 8 | Account /wallet Amount Blocked | 3 | 2 | 1 |
| 9 | Amount Deducted from wallet/account without consumer consent | 3 | 3 | 0 |
| 10 | Fraudulent Tranaction- OTP Shared & Money deducted | 3 | 3 | 0 |
| 11 | Not able to fetch / linked bank account details | 1 | 1 | 0 |
| 12 | Unable to pay via BHIM UPI ID of the Beneficiary/Aadhar Number/ Account number | 1 | 1 | 0 |
| 13 | Amount paid but E-Gift card details not provided / less Amount provided in E-Gift card Provided | 1 | 1 | 0 |
| Grand Total | 192 | 167 | 25 | |