Uber India Systems Private Limited (Uber),Travel & Tourism Sector Companies Grievances
Showing report from 01 Jan 2025 to 11 Oct 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Sector enquiry | 1288 | 1280 | 8 |
| 2 | Extra Amount charge/Ride charge increase after trip Complete | 626 | 601 | 25 |
| 3 | Account block/ Unblock | 317 | 311 | 6 |
| 4 | Paid Amount not refund/ Claim Not Paid | 250 | 232 | 18 |
| 5 | Driver not reached correct location /delay/ cancel ride/ Drop away | 234 | 222 | 12 |
| 6 | Driver asking for Cash/Personal account/ Extra Money | 200 | 182 | 18 |
| 7 | Amount charge without consumer permission | 132 | 125 | 7 |
| 8 | Driver Misbehave with consumer/ safety issue | 130 | 126 | 4 |
| 9 | Driver take money but not update on App | 111 | 108 | 3 |
| 10 | Promise offer/cashback not provided | 74 | 72 | 2 |
| 11 | Parcel Not Deliver/Damaged | 74 | 71 | 3 |
| 12 | Proper amenities not available in cab | 53 | 51 | 2 |
| 13 | Dark Pattern | 26 | 22 | 4 |
| 14 | Item left in cab | 26 | 26 | 0 |
| 15 | Sector enquiry? | 5 | 5 | 0 |
| 16 | Fake review | 5 | 3 | 2 |
| 17 | Price discrepancies/Hidden fees/Extra charges | 2 | 2 | 0 |
| 18 | Other | 1 | 1 | 0 |
| 19 | null | 1 | 1 | 0 |
| 20 | Sector enquiry | 1 | 1 | 0 |
| 21 | Sector enquiry?? | 1 | 1 | 0 |
| Grand Total | 3557 | 3443 | 114 | |