Roppen Transportation Services Private Limited (Roppen Transportation Services Private Limited),Travel & Tourism Sector Companies Grievances
Showing report from 01 Jan 2025 to 27 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Extra Amount charge/Ride charge increase after trip Complete | 187 | 176 | 11 |
| 2 | Paid Amount not refund/ Claim Not Paid | 120 | 105 | 15 |
| 3 | Driver Misbehave with consumer/ safety issue | 87 | 80 | 7 |
| 4 | Parcel Not Deliver/Damaged | 60 | 53 | 7 |
| 5 | Driver not reached correct location /delay/ cancel ride/ Drop away | 59 | 54 | 5 |
| 6 | Driver asking for Cash/Personal account/ Extra Money | 57 | 51 | 6 |
| 7 | Sector enquiry | 44 | 43 | 1 |
| 8 | Proper amenities not available in cab | 42 | 41 | 1 |
| 9 | Amount charge without consumer permission | 27 | 21 | 6 |
| 10 | Promise offer/cashback not provided | 26 | 26 | 0 |
| 11 | Item left in cab | 17 | 15 | 2 |
| 12 | Driver take money but not update on App | 13 | 13 | 0 |
| 13 | Account block/ Unblock | 11 | 11 | 0 |
| 14 | Dark Pattern | 8 | 7 | 1 |
| 15 | Price discrepancies/Hidden fees/Extra charges | 2 | 2 | 0 |
| Grand Total | 760 | 698 | 62 | |