Roppen Transportation Services Private Limited (Roppen Transportation Services Private Limited),Travel & Tourism Sector Companies Grievances
Showing report from 01 Jan 2025 to 22 Sep 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Extra Amount charge/Ride charge increase after trip Complete | 219 | 209 | 10 |
| 2 | Paid Amount not refund/ Claim Not Paid | 168 | 156 | 12 |
| 3 | Driver Misbehave with consumer/ safety issue | 109 | 103 | 6 |
| 4 | Driver not reached correct location /delay/ cancel ride/ Drop away | 92 | 80 | 12 |
| 5 | Parcel Not Deliver/Damaged | 76 | 74 | 2 |
| 6 | Driver asking for Cash/Personal account/ Extra Money | 73 | 72 | 1 |
| 7 | Proper amenities not available in cab | 52 | 47 | 5 |
| 8 | Sector enquiry | 50 | 50 | 0 |
| 9 | Amount charge without consumer permission | 45 | 45 | 0 |
| 10 | Promise offer/cashback not provided | 26 | 26 | 0 |
| 11 | Item left in cab | 19 | 19 | 0 |
| 12 | Driver take money but not update on App | 18 | 17 | 1 |
| 13 | Account block/ Unblock | 11 | 11 | 0 |
| 14 | Dark Pattern | 8 | 8 | 0 |
| 15 | Price discrepancies/Hidden fees/Extra charges | 2 | 2 | 0 |
| Grand Total | 968 | 919 | 49 | |