Cleartrip Pvt Ltd. (Cleartrip.com),Travel & Tourism Sector Companies Grievances
Showing report from 01 Jan 2025 to 10 Aug 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Booking cancelled but money not refunded | 114 | 98 | 16 |
| 2 | Paid amount not refunded | 100 | 84 | 16 |
| 3 | Deficiency in services | 56 | 46 | 10 |
| 4 | Promised service not provided | 48 | 45 | 3 |
| 5 | Price discrepancies/Hidden fees/Extra charges | 39 | 37 | 2 |
| 6 | Delay in refund | 37 | 35 | 2 |
| 7 | Booking Platform issue | 24 | 20 | 4 |
| 8 | Booking cancellation without prior notice | 24 | 21 | 3 |
| 9 | Promised Itinary not provided | 11 | 11 | 0 |
| 10 | Promised offers not provided | 9 | 9 | 0 |
| 11 | Deficiency in services | 8 | 8 | 0 |
| 12 | Booking cancelled but money not refunded | 7 | 7 | 0 |
| 13 | Promised Itinary not provided | 6 | 6 | 0 |
| 14 | Delay in refund | 5 | 5 | 0 |
| 15 | Booking cancellation without prior notice | 5 | 5 | 0 |
| 16 | Price discrepancies/Hidden fees/Extra charges | 4 | 4 | 0 |
| 17 | Paid amount not refunded | 4 | 4 | 0 |
| 18 | Promised service not provided | 3 | 3 | 0 |
| 19 | Sector enquiry | 3 | 3 | 0 |
| 20 | Sector enquiry | 3 | 3 | 0 |
| 21 | Fake Review | 1 | 0 | 1 |
| 22 | Promised offers not provided | 1 | 1 | 0 |
| 23 | Travel restrictions and regulations issue | 1 | 1 | 0 |
| Grand Total | 513 | 456 | 57 | |