RealMe Mobile Telecommunications (India) Private Limited (Realme),Electronics Products Sector Companies Grievances
Showing report from 01 Jan 2025 to 17 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in Providing Repair services | 390 | 359 | 31 |
| 2 | Charging for repair / Not repaired under warranty | 155 | 134 | 21 |
| 3 | Delivery of Defective / Damaged Product | 103 | 98 | 5 |
| 4 | Unsatisfactory Customer Service | 93 | 82 | 11 |
| 5 | Problem arises in Device after Company Software Update | 75 | 66 | 9 |
| 6 | Same Problem Persist After Repairing / Repeat Repair issue | 74 | 67 | 7 |
| 7 | Sector Enquiry | 37 | 37 | 0 |
| 8 | Product damaged/ lost while providing services | 35 | 33 | 2 |
| 9 | Others | 32 | 30 | 2 |
| 10 | Delivery of Wrong Product | 24 | 24 | 0 |
| 11 | Product Return/Cancelled but Amount not refunded | 24 | 21 | 3 |
| 12 | Unsatisfactory Customer Service | 19 | 17 | 2 |
| 13 | Delay in Delivery of Product | 17 | 15 | 2 |
| 14 | Wrong information or specification mentioned on Website | 16 | 14 | 2 |
| 15 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 14 | 13 | 1 |
| 16 | Non Delivery of Product | 13 | 13 | 0 |
| 17 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 11 | 10 | 1 |
| 18 | Warranty Updation Delay/ Wrong | 8 | 8 | 0 |
| 19 | Transaction process but amount not credited to beneficiary/Double Payment | 5 | 5 | 0 |
| 20 | Charging More than MRP | 5 | 5 | 0 |
| 21 | Bill/Invoice Copy Not Provided | 5 | 5 | 0 |
| 22 | Product / Product Accessories Missing | 4 | 4 | 0 |
| 23 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 3 | 3 | 0 |
| 24 | null | 1 | 1 | 0 |
| 25 | Country of Origin of Product wrongly Provided (Out of India Product) | 1 | 1 | 0 |
| 26 | Fake Review on company Website Related product/services | 1 | 0 | 1 |
| Grand Total | 1165 | 1065 | 100 | |