OPPO Mobiles India Pvt. Ltd. (OPPO Mobiles),Electronics Products Sector Companies Grievances
Showing report from 01 Jan 2025 to 19 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in Providing Repair services | 120 | 115 | 5 |
| 2 | Charging for repair / Not repaired under warranty | 65 | 60 | 5 |
| 3 | Problem arises in Device after Company Software Update | 37 | 36 | 1 |
| 4 | Delivery of Defective / Damaged Product | 36 | 33 | 3 |
| 5 | Unsatisfactory Customer Service | 34 | 33 | 1 |
| 6 | Same Problem Persist After Repairing / Repeat Repair issue | 23 | 21 | 2 |
| 7 | Sector Enquiry | 17 | 17 | 0 |
| 8 | Others | 16 | 10 | 6 |
| 9 | Wrong information or specification mentioned on Website | 12 | 12 | 0 |
| 10 | Product damaged/ lost while providing services | 11 | 10 | 1 |
| 11 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 9 | 7 | 2 |
| 12 | Product Return/Cancelled but Amount not refunded | 8 | 8 | 0 |
| 13 | Fake Review on company Website Related product/services | 6 | 6 | 0 |
| 14 | Warranty Updation Delay/ Wrong | 5 | 4 | 1 |
| 15 | Charging More than MRP | 5 | 5 | 0 |
| 16 | Delivery of Wrong Product | 4 | 4 | 0 |
| 17 | Bill/Invoice Copy Not Provided | 3 | 3 | 0 |
| 18 | Promised Gift / Cash Back / Coupon/Voucher/Coin Not Given | 3 | 2 | 1 |
| 19 | Non Delivery of Product | 3 | 3 | 0 |
| 20 | Country of Origin of Product wrongly Provided (Out of India Product) | 2 | 2 | 0 |
| 21 | Product / Product Accessories Missing | 2 | 2 | 0 |
| 22 | Delay in Delivery of Product | 2 | 2 | 0 |
| 23 | Unsatisfactory Customer Service | 2 | 2 | 0 |
| 24 | Non Delivery of Product | 1 | 1 | 0 |
| Grand Total | 426 | 398 | 28 | |