Reliance Jio Infocomm LTD (Jio Money),Electronics Products Sector Companies Grievances
Showing report from 01 Jan 2025 to 22 Jul 2025.
| # | Nature of Grievance | Total Grievances Received | Disposed | Pending |
|---|---|---|---|---|
| 1 | Delay in Providing Repair services | 34 | 23 | 11 |
| 2 | Charging for repair / Not repaired under warranty | 22 | 14 | 8 |
| 3 | Unsatisfactory Customer Service | 11 | 8 | 3 |
| 4 | Delivery of Defective / Damaged Product | 9 | 5 | 4 |
| 5 | Same Problem Persist After Repairing / Repeat Repair issue | 6 | 5 | 1 |
| 6 | Sector Enquiry | 5 | 5 | 0 |
| 7 | Non Delivery of Product | 5 | 2 | 3 |
| 8 | Sale of Spurious /Selling Fake/duplicate/counterfeit product | 4 | 2 | 2 |
| 9 | Product damaged/ lost while providing services | 3 | 1 | 2 |
| 10 | Product Return/Cancelled but Amount not refunded | 3 | 2 | 1 |
| 11 | Problem arises in Device after Company Software Update | 2 | 2 | 0 |
| 12 | Country of Origin of Product wrongly Provided (Out of India Product) | 1 | 0 | 1 |
| 13 | Wrong information or specification mentioned on Website | 1 | 1 | 0 |
| 14 | Transaction process but amount not credited to beneficiary/Double Payment | 1 | 0 | 1 |
| 15 | Other | 1 | 0 | 1 |
| Grand Total | 108 | 70 | 38 | |