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Consumer Support Portal (Version 2.3)

NCH Success Stories

Docket Number Consumer Feedback
#2971627 xxxx (the company) refunded the amount
#2921963 Excellent! I got Remarkable Support from NCH Team.
#2916054 Excellent! This is the first time I used this to escalate the service issue. This facility is very good and helps uphold the consumer grievances
#2893955 Excellent! Immediate action taken. I got my shipment, thank you so much
#2925238 Excellent! NCH has helped me in great deal in getting me refund and taking matter properly with concerned company.
#2950384 Excellent! Excellent Team work NCH. I have received my refund thanks NCH.
#2924366 Excellent! They refunded the amount. Thankyou NCH
#2917017 Excellent! Excellent Services
#2931154 Excellent! More and more people should get aware about this website
#2908708 Thank you so much for the support. After the complaint the company provided a replacement immediately.
#2825038 Excellent! Thanks to Government Consumer Helpline for creating such system. Because of your support, we can raise issues and fight for our rights. I am happy with the service
#2902991 Excellent! Good Service
#2949230 Thanks xxxx (company) as well as Consumer Helpline, I got my money. Thanks a lot for your support.
#2908384 Consumer called NCH and informed that his issue was resolved as he had got a refund from the company.
#2912794 Excellent ! I got my refund!!!! Thanks to all.
#2884198 Excellent ! Very good efforts
#2920000 Consumer called up NCH to inform that he had received the refund of ₹2055, and requested that his grievance be closed.
#2912404 Excellent. Thank You!
#2925448 Excellent! It can be a little faster
#2897260 xxxxx ( company) provided a replacement. I will monitor the replacement fridge provided and incase of any issues, i will re-open the grievance raised. Thank you
#2821994 I have received the refund, Thank You for your support
#2919319 My Issue resolved after grievance and 6 days taken to solve the issue and xxxxx company service is not good. My issue is resolved just because I have grievance in NCH. However company has told me didn't come under warranty Thank you.
#2873275 Thank you. After complaint my problem has been resolved.
#2853491 Excellent! Excellent bridge to communicate direct Brand and getting resolved very soon. In My case after the request was raised here issue was resolved. Good Platform.
#2880210 Excellent! Absolutely satisfied with the resolution
#2764092 Excellent. Great Service.
#2757476 Thanks for the help. Please close the ticket.
#2766844 It’s all good.
#2869546 Excellent ! I got my refund. Thanks a lot guys
#2862945 Excellent !
#2841709 Thanks for the fast process
#2824891 Excellent ! Thank you INGRAM ! The xxxx store at Ahmedabad has resolved the issue, collected the defective piece and replaced /installed Air-conditioner of another company with the payment of difference of price. I appreciate the efforts of INGRAM to help consumers who pay for the product for their use, but if cheated by any of the business organisations, he can complain at INGRAM. I am satisfied.
#2852930 Excellent!
#2869831 Excellent! Very good, I received my refund after Consumer helpline intervention!!! Thank you NCH
#2868797 Excellent !Very useful and responsive portal of government, thank you for helping me two times.
#2793842 Excellent!.No suggestions. Just keep up doing this type of work. Thanks a lot.
#2867845 Excellent ! Finally I got justice, if this kind of forum was not there to address poor consumer's grievance like mine, then these kind of big companies would have swallowed consumers. Thanks a lot.
#2848678 Excellent! Awesome services by the Govt. and staff here. Thank you so much for saving lots and lots of time. Everything is smooth and taken up on priority with continuous follow-up. Thanks again.
#2798669 New replacement unit received from xxxx. Thank you for your support.
#2844592 Excellent! The helpline has always given resolution quickly
#2836332 Excellent ! Thanks a lot consumer helpline team, after two months, now I'm received my promised offer.
#2766288 Excellent ! Thankyou very much sir. Saved me lot. thankyou. I m very happy about it
#2833726 Excellent!!! Refund received of ₹1349/-. Thank you so much, NCH
#2861197 Excellent! I got ₹30,499/- Refund from the company Thanks for the help. I am happy for your service.
#2848981 Company has refunded the sum Rs.5000 after they have received mail from NCH.
#2821744 Excellent! Thank you
#2694215 Excellent. Great.
#2782901 Excellent!
#2859462 Excellent! Really Amazing Response from Team Supported. Refund of RS.10999 Received within 5 Days. From E-commerce Online Platform.
#2812427 Excellent! Your team work is very good and persons are honest
#2727797 Excellent! NCH has helped me to receive my money back
#2803311 Excellent! Very very thanks. My problem is fixed. This immediate action from you makes people believe still government supports or stands with public.
#2834008 Payment is received
#2834128 Excellent! Thanks for your support for closing the respective issue.
#2751210 The Company gave me the response & solved my problem. Thank you so much "NCH”
#2774820 Excellent! All Good!
#2768644 Closed after Consumer helpline intervention
#2807239 Thank you.
#2760170 Excellent! I am glad I contacted NCH. Everyone here is very supportive and understanding. NCH takes laudable efforts to protect consumer rights. I got a defective Refrigerator, was refused refund/replacement. Suffered 4months. In June contacted NCH, mid-July, got replacement. So happy, I will make more people aware of this. Thanks a bunch National consumer helpline.
#2796852 Excellent! Dear Team, I am very thankful for your help. Really appreciate your efforts and the solution provided. I was struggling from last 2 months but now you resolved that. Thanks Again!!!!
#2802628 Excellent!
#2815995 Excellent. It’s very helpful.
#2784396 Excellent! Good Job !
#2833387 Excellent! Thank you for helping me else I would have never got my money back
#2826270 Excellent! Very good, I received my refund, thankyou NCH
#2792142 Very good Response. Fantastic Portal for raising grievances of consumers. Thank you!!
#2775571 Excellent! After complaining in consumer helpline my refund related problem immediately solved. Thank you
#2835761 Excellent! Thank you very much for your intervention. The issue has been resolved due to your swift response
#2774346 When NCH spoke to the consumer, he confirmed that he had received the full refund of ₹1095/-. He was very happy and satisfied with the resolution.
#2784863 When NCH spoke to the consumer, he confirmed that he had received the refund of ₹25000/- from the company.
#2812425 When NCH called you up, you confirmed that you had received the refund of ₹21097/-
#2809046 When NCH spoke to the consumer, he confirmed that he had received the refund of ₹85000/-. Now the issue is resolved and he is satisfied with the same.
#2802801 When the consumer was spoken to, he confirmed that the issue was resolved and the amount of ₹ 30,000 /- had been credited in his account.
#2807135 Excellent! I'm impressed by the systematic and quick action taken by INGRAM and I got my refund. Thanks a lot guys.
#2780131 रिफंड देने के लिए सोमवार को बोला दुकानदार ने और कंपनी ने बोला कि आप रीफंड ले जाए
#2778724 Excellent! Your service is very good. It helps people to solve their problems. Give direction to all insurance company, not to reject claim due to useless reason in covid-19 pandemic. It's time to test insurance company.
#2710887 Excellent. I am very satisfied with this service! Thank you!!!
#2759141 Excellent!. Nice platform to resolve customer’s grievances quickly
#2800039 Excellent ! I love the service. The agent persistently worked on my case. Thank you so much and God bless you for defending the rights of the victims.
#2811251 Excellent ! I am so satisfied with this service EXCELLENT
#2792791 Excellent ! Thank You for support I got my refund.
#2809279 Excellent ! Refund received successfully. Thanks to all.
#2811952 item delivered thank you.
#2850683 Thanks Consumer help line. Because of your effort, i got received the refunded amount in my credit card account.
#2842877 This forum helped in getting the issue resolved. The response from the firm was prompt and very good when approached via this forum.
#2770331 Excellent! Problem is solve thanks you so much
#2816054 Excellent! I am pleasantly surprised by our authorities working so flawlessly.
#2828023 When NCH spoke to the consumer; he confirmed that he had received the full refund amount from the company. He said that this was possible because of NCH, and he was very happy with NCH work.
#2791970 Excellent! The process was very smooth and I am very happy with the service
#2815537 Excellent! Thank you very much for your support and prompt service
#2814604 Excellent! Thanks for the support. Got back my Refund.
#2756130 Excellent! Consumer Helpline services are excellent
#2832770 Excellent! Really a great service. Always prompt in handling issues. Thanks for retrieving my package and the refund amount.
#2799792 When NCH spoke to the consumer, she confirmed that she had got the refund of ₹71250/- from the Private education company, and that she was happy with the resolution.
#2786543 Excellent! Sir/Mam thank you very much with your help, I have got this laptop, the quality of this laptop is low but it is fine. Thanks
#2799939 Excellent. A refund amount of ₹ 2999 has been initiated by the company after making me wait for more than one and half months. All thanks to National Consumer Helpline. Please continue providing such great support. Extremely satisfied by this helpline!!
#2795051 Excellent. Awesome response.
#2776681 Thank you Consumer Helpline for your intervention and help to close the issue
#2699191 The e–Gift Card was redelivered by the bank. Received email confirmation from the Customer Care support and also from the Recipient. Thanks Consumer Helpline, you are doing a great job by helping the consumers.
#2770638 Excellent! Go to portal for consumer related complaints. Easy to use and early resolution.
#2767517 Excellent! I am extremely thankful for such a fast service.
#2811190 Resolved by dealer.
#2820606 Received money and shoes were collected.
#2753015 Excellent! Good.
#2712611 Excellent! Money refunded plz close case.
#2794512 Very Good! It has been proved that after logging complaints only cases gets resolved. This has been a true experience & many thanks for your support in resolving the case within 15-20 days.
#2823963 Excellent! Great resolution, really it resolved in two days, thank you.
#2749657 Excellent ! Unbelievable dispute handling speed & efficiency. I think this is an excellent department run by the government of India.
#2803316 The issue is resolved. The company has solved the problem. I am happy with the resolution. Thanks
#2775824 Excellent! All things are best
#2793706 Excellent! I sincerely thank you for supporting and getting my issue resolved
#2762962 When NCH spoke to the consumer, he confirmed that he had received the refund of ₹1082/- from the company.
#2775843 When consumer was spoken to, by NCH, he confirmed that he had received the refund of ₹1083/- .
#2721372 I got my refund. Thank you NCH!
#2749445 Got refund.
#2764675 Excellent! Satisfied
#2779040 Excellent! After posting the complaint on National Consumer Grievance portal, got quick response from the company and the problem was solved in two days. Thank You!
#2678087 Excellent! I am very much satisfied with the service and thankful to the whole team of consumer helpline. Your service is very fast and excellent. Tussi gr8 ho!! It was unbelievable that I got 50K reverse in my account. Again a very much big Thank U. God bless you all.
#2711748 Excellent! Thank you so much consumer helpline. I received my replacement mattress. Thanks a lot.
#2743502 Very Good! Thank you so much.
#2710011 I highly appreciate the way NCH dealt with my complaint and took it with the concerned company, in lightning speed, and in the process helped me to amplify my voice and concern and closing the matter within record 1 day. The company that was indifferent and insensitive to my complaint became very proactive. I have thus discovered the power of NCH platform that could be leveraged by the consumer if he is being played or fooled by the corporates
#2744256 As the matter lodged by me with the Consumer grievance helpline has been expeditiously resolved by this esteemed platform, I convey my heartiest thanks and regards to the team of consumer grievance helpline portal for the same. I appreciate the work being done by you for the welfare of the people. I also am thankful to our Government to have initiated such a reformative measure to dispose of the grievances of the people in a speedy manner. Thank you
#2742926 Excellent! The service by consumer helpline is excellent and prompt. This one helpline is a hope for all consumers when in need. Great show, keep it up!
#2696326 When NCH spoke to the consumer, he confirmed that he had received the full refund from the company.
#2722616 When we spoke to you on 19th May 2021, you confirmed that you received a refund of ₹2920.63/- . Hence issue resolved.
#2696326 When we spoke to you on 22nd May 2021, you confirmed that you received the full refund on 18th May 2021. Hence issue resolved.
#2734189 Thank you Team as I got call yesterday for replacement and I have replaced it today.
#2744400 When NCH spoke to the consumer, he confirmed that he had received the full refund of ₹1750/-.
#2745869 Refund Received.
#2702252 Excellent.
#2731715 Excellent! You are excellent
#2654219 Excellent! Repair was done and fully happy with the process. THANK YOU very much.
#2734501 Excellent ! Good job Sir
#2735699 XXX has made the full refund and the same has been credited to my account today. Thank you
#2720558 Thank you: Consumer Affairs, You solved my months old grievance without going anywhere just with some clicks online.
#2669625 Thank you so much for the help. I got the delivery
#2583043 Refund has been received. Thanks for your support.
#2676671 The issue has been resolved.
#2647747 Refund received!! Thank you!
#2593585 Excellent ! Please provide an option to close the case. I was trying to close this after I got the resolution, but I couldn't find an option.
#2609583 Excellent! Thanks a lot for consumer helpline; i received money ₹ 5,050 on 13-March-2021 that was charged by company for repairing the product under 100% warranty. Thanks once again to consumer helpline agents effort for justice.
#2696791 When NCH spoke to the consumer, he confirmed that the company had delivered the products, and he was happy with the response.
#2606068 Excellent! Excellent and fast disposal by NCH. Truly satisfied and I recommended my friend circle to approach this site.
#2672938 Thank you Consumer helpline for your timely intervention, helping me to get the refund from the merchant. Keep up the good work !!
#2674865 Excellent! Thanks for co-operating and helpline in this case. You all are doing a great job. I again submit my thanks to you and all your team. God bless you all.
#2690939 Excellent! Thank you for your kind cooperation and for helping me in hard times
#2590943 The Company has delivered the right monitor and hence I would like to close the grievance and confirm it as resolved.
#2566442 Excellent! I am very happy with the services. Though it has taken a little time but all my queries are resolved. Thank you very much to all the team involved in this. Keep it up.
#2630797 Excellent! Thanks for providing wonderful support. I have received refund from the company
#2662066 Thank you so much for your help. I'm so glad you helped me out. It wouldn't have been possible without you.
#2552651 Excellent! I am satisfied
#2637061 Excellent! It is a very helpful site to complain against any undoing by the company or vendors. Thanks.
#2633984 Excellent ! It is a perfect platform for addressing grievances. Full transparency is maintained
#2542372 Excellent! I am very much satisfied with your service
#2646697 Gave an exception and offered free repair of the product without any additional charges
#2653776 Hi NCH Team, Thank you very much for your wonderful contribution and support, i have received my refund in the original payment method.
#2594405 The Company returned the booking amount. However as a vigilant consumer, warning may please be issued not to commit such type of mistake in future.
#2609047 Repairs accepted.
#2636640 I got a call from the customer case and the issue was resolved. Thank you for the support.
#2634830 Thank you all, yes I have been replaced with a new TV of same model.
#2554622 Excellent! All is good.
#2630835 Satisfactorily resolved by NCH. Great service
#2648746 thank you so much for stepping in - I have got my refund.
#2506110 Excellent! I am satisfied with the company's response. I would like to thank this forum for solving this dispute. We can now close this case.
#2415081 Thanks a lot consumer helpline
#2623444 Issue resolved from both the end.
#2436505 Excellent! Service is excellent but most of the people doesn't know about you. So need more awareness program with the people those who get benefitted through your services.
#2655471 Excellent! Thank you very much for your immediate support and resolving the issue.
#2630690 Thanks, product was repaired by company.
#2613520 Thank you so much.
#2599449 Excellent! Best service, problem solved within 3 days
#2584077 Excellent
#2580800 I have received my refund cheque. I would request the ministry to take strict actions against the company so that they don't repeat these mistakes again.
#2626894 Thanks for giving quick response.
#2491767 Very good! I am very much happy with initiative of Consumer forum.
#2595482 When NCH spoke to the consumer, he confirmed that the grievance had been resolved and the speaker had been replaced by the company. He was happy with the efforts of NCH.
#2599966 When NCH spoke to the consumer, he confirmed that his grievance has been resolved, and he had he got the full refund, and conveyed his thanks to NCH.
#2587863 Very Good! Prompt action. Keep it up.
#2560718 Thanks for taking my complaint and forwarding to concern company, my problem is solved. Consumer App is an initiative of the Department of Consumer Affairs, Government of India. Thank you very much.
#2579480 When NCH spoke to the consumer, he confirmed that he had received ₹1455/-refund from the company.
#2561900 When NCH spoke to the consumer, he said that he had booked the hotel for two days but he was allowed to use the hotel venue and their services for one day only. The Balance amount of ₹2 Lac approx. was refunded to him, hence issue resolved. He is happy with the response.
#2569440 Refund received.
#2570103 Excellent.
#2563545 Excellent! Thank you team, i am really thankful to all team for the stand behind the common man and result got
#2553929 The AC which was defective was replaced by the company. It is working to the satisfaction. Hence I request the grievance to be closed. Thank you for the support.
#2620839 I have received the refund from the seller/website. Thanks for your help. Thanks a lot.
#2513240 Very Good! Thank you so much consumer helpline.....but if you provide more fast service than it will be excellent.
#2592601 Excellent! Thanks a lot for the quick resolution and this is really helpful for the common man.
#2452974 When NCH spoke to the consumer, he confirmed that the claim had been settled and the amount of ₹100000.00 had been received from the company.
#2536941 Thanks, I got my money back.
#2567150 Excellent! I am quite happy in the way and speed in which the consumer helpline helped in resolving the issue.
#2576156 When NCH spoke to the consumer he confirmed that he had got a refund of ₹20500/- with compensation.
#2426690 Excellent, Really appreciate the help of portal for resolving my house durable issue... Thank you so much
#2478818 Excellent, You are superb. Thanks you so much. The company was not responding me but after your intervention I got my money back. Thank you so much again.
#2429748 Excellent, I have received my refund. Thanks.
#2526505 Excellent. Lots of thanks again for intervening and solving this matter. Very much thankful to you sir. I am really happy that every issue is being taken care of. Thanks again from core of my heart.
#2415081 Excellent! Thanks a lot to consumer helpline. Because of you, replacement is done
#2506440 When NCH spoke to the consumer, he said that when he presented the cheque to his bank for encashing, he got the sms from the bank that the cheque was not processed as a wrong year (2020 instead of 2021) had been mentioned on the cheque. Thereafter NCH again took up the matter with the company and then the company responded that” Amount has been refunded to Consumer”.
#2493802 Excellent! Good service and now I am feeling relaxed
#2525206 When NCH spoke to the consumer, he confirmed that he had got the refund of ₹9499 in his account. He was very happy and satisfied with the efforts made by NCH.
#2417464 When NCH called the consumer, he confirmed that he had received the refund amount of ₹2689/-. He was happy and satisfied.
#2419267 When NCH spoke to the consumer, he confirmed that he had got the refund of the amount paid of ₹36990 in his account. He was very happy with the efforts made by NCH.
#2463090 When NCH spoke to the consumer, he confirmed that after lodging the grievance on portal he received ₹ 4100/- refund from the company, hence issue resolved.
#2360347 When NCH spoke to the consumer, he confirmed that the issue had been resolved, and he had got the refund.
#2419421 Excellent! Very much delighted and obliged with the help of National Consumer Helpline. Thanks for all your support to get this done
#2455831 Excellent! The bank refunded my amount. Very good follow up by NCH. Appreciate it very much.
#2155826 I got the refund of my money. Thanks to NCH. I request NCH to take severe action against the company, since I'm not the only person who got cheated, there are lot more people affected. It's a big harassment by the company to the consumers. Without NCH I would have never got my money back, so I thank you once again.
#2133020 Excellent. Wonderful platform for redressal.
#2219099 Pending amount is credited and complaint has been resolved. Thanks a lot for your support.
#2198031 Issue resolved. Thanks.
#2167553 I have received the refund, thank you.
#2148831 Received soft copy of my policy.
#2086799 After registering the complaint in consumer helpline, within 6 hours my problem is resolved. I convey my thanks for resolving this issue and also, I request you to please close this registered complaint. Thank you very much.
#2091345 Thanks consumer affairs for responding and resolving this issue.
#2043286 Got the refund back from the company. Thank you for the
#2075121 Problem Solved
#2041469 NCH out called the consumer and he confirmed that his issue has been resolved as the company has replaced the product.
#2047569 Jeweler refunded the excess amount that he charged unfairly. I want to close the case/complaint.
#2009850 Company has done refund. I have received refund
#2026025 Very happy with the prompt service. Very useful and effective. Awesome!!!!
#2040841 Very Good! My problem was completely neglected by the company......a great thanks to NCH. Further I request NCH that, this type of negligence by companies should be dealt with strictly.... companies should be awarded financial penalty, if problem is being solved through NCH.
#1999752 The Airlines has refunded my amount and soon the travel agency will transfer it to my account.
#2001691 Received satisfactory resolution. Thank you, consumer helpline. Without your intervention, this wouldn’t have been possible.
#2041068 Thanks a lot, to working team INGRAM.
#1991420 Excellent. Thanks for help in this situation. Excellent job.
#1995969 Excellent.!
#1995852 Satisfied with Consumer helpline.
#2009599 Very Good! Good Service.
#2010339 I am happy that this site made by govt. The company refunded my money.
#2001926 Problem resolved by company. Policy is renewed by same company.
#1998935 The company finally processed the refund after a delay of more than 30 days. But thanks to this grievance process of consumer affairs by government of India, they were forced to take action again to close this.
#1970248 Excellent
#1996527 I have received my complete refund of the product which I have purchased.
#1993104 Thanks for your prompt action. Through I didn't receive the products, got my refund. Thanks
#1987489 Refund Received.
#1979317 Excellent. My amount is credited to my account.
#1986074 Excellent! Great job. Thanks
#2001714 refund successfully credited...THANKS
#1952789 Excellent. Thanks a lot, to Consumer Grievance Team of India. You proved we have good governance in our country.
#1954557 Good. Thank you very much. Keep up the good work.
#1970978 Very Good. Really good service and satisfied with
#1943275 Excellent. My issue was resolved
#1988482 Excellent! Thank u so much
#1973061 Received amount, Thanks a lot.
#1936414 Thanks for your support.
#1927213 The support that consumer helpline provided was excellent and these people understand the feelings of a consumer when they get cheated due to online frauds that most of the sellers do this time. I got my money back and wish consumer executives all the best for future endeavors.
#1946201 Thank you a lot. Resolve just for you.
#1966950 Thanks for the wonderful help.
#1954466 Excellent! Great initiative by Indian Govt. for customers.
#1946642 Excellent! Thank you very much. Your service is very good.
#1936154 Excellent. No suggestions.
#1945994 Excellent. No Suggestion!!!! One of the best Services provided by the Government. Hats off!!!
#1961411 Amount Credited into wallet.
#1981949 Issue solved
#1981675 Excellent! Thank you very much for your kind
#1976197 Excellent! Good.
#1767370 Excellent, we received the replacement. We are grateful to NCH for their timely intervention. But for you, they would not have responded. Our sincere thanks to NCH for restoring the consumer rights. Thanks a million to NCH team for quick resolution.
#1892415 As a satisfied person I would like to suggest to create awareness regarding NCH so that it will help people to know their consumer rights.
#1931638 Thank to Consumers Rights team by whom my
#1849189 Thanks so much the issue stands closed post
#1842041 Excellent! Very Helpful
#1832763 Excellent! Very Excellent
#1901243 I am very happy; my issue is fixed after a long time
#1892149 I withdraw all amount from wallet. Thank you, all team
#1886559 Excellent, the issue was resolved. Thank you.
#1836984 When NCH spoke to the consumer, he confirmed that he had
#1876334 Thank you Consumer Grievance team. Merchant
#1930344 Thanks a lot for your cooperation. Courier was
#1873329 Excellent. Thank you for excellent support.
#1835902 The amount was credited! Excellent. Thanks for the support.
#1828526 I got my refund. Thanks.
#1792607 I was facing network issues from long time.
#1772295 Excellent, really this platform is very good...
#1882231 When NCH spoke to the consumer, he confirmed that the company
#1774879 Excellent, very prompt and helpful service by government much needed in today's time.
#1865022 Thanks for your support. We received refund today. Consumer Feedback on INGRAM: Excellent. Got excellent help.
#1770287 Very Good. I appreciate the fact that the grievance was followed up and timely update was provided. Given the number of Indian citizens and numerous complaints filed on daily basis, this initiative is worthy of praise. Thank you.
#1773033 Excellent. Through this portal government is doing a great job, just wishing that the general publics are made aware of such service which will be of great help to the public. Keep it up!
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An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

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