NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)

Consumer Support Portal (Version 3.0)

सफलता की कहानी / Success Story #2595482

NCH Docket No.: 2595482 Dated: 2021-03-03 Sector: Electronics Products
Problem Reported: Consumer had bought a high end, branded Portable Home Speakers for ₹ 32200/- in October 2020 but the product had issues and was not working properly. Consumer had been following up with the company since long, but his grievance had not been redressed.
Escalation by NCH: As the company is not a Convergence partner of NCH, the grievance was e-mailed to the company, but no response was received. Thereafter, two reminders were sent, and then the Company responded that "The customer was contacted and has been given replacement."
Consumer Remark in INGRAM: When NCH spoke to the consumer, he confirmed that the grievance had been resolved and the speaker had been replaced by the company. He was happy with the efforts of NCH.
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps