NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)

Consumer Support Portal (Version 3.0)

सफलता की कहानी / Success Story #2654219

NCH Docket No.: 2654219 Dated: 2021-04-03 Sector: Automobiles
Problem Reported: Consumers bought a motorcycle from the company authorized Showroom in September 2018. Since then, the consumer noticed that the bike had problems with its braking and stability, as the bike continuously skids while braking. Also, the mileage that the bike gave was not as that informed to him by the showroom agent. As there were problems with its battery, consumer had installed a new battery. There were many new repairs that he had to get done on his bike, every time. Currently in April 2021, he was facing issues where his bike stops suddenly, and hence he wanted his bike to be repaired properly.
Escalation by NCH: As the company is a convergence partner of the National Consumer Helpline; the grievance was responded by the company on the NCH portal that “Customer visited the workshop, dealer checked the vehicle and repaired (Valve setting and head decarbonizing done). Customer satisfied.”
Consumer Remark in INGRAM: Excellent! Repair was done and fully happy with the process. THANK YOU very much.
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps