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सफलता की कहानी / Success Story #2786543

NCH Docket No.: 2786543 Dated: 2021-06-17 Sector: E-Commerce
Problem Reported: Consumer had ordered a laptop from an e-commerce website in early June 2021 and had paid ₹15990/- online, in their account. Now, after paying the amount, the company is neither giving the laptop nor refunding his money.
Escalation by NCH: As the e-commerce company is not a Convergence partner of NCH, the grievance was e-mailed to the company, and they responded that “Already delivery is done. Please check tracking id: AWB No- xxxxxxx.”
Consumer Remark in INGRAM: Excellent! Sir/Mam thank you very much with your help, I have got this laptop, the quality of this laptop is low but it is fine. Thanks
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