TOLL FREE
1800114000 OR 14404

All Days Except National Holidays(09:30 AM To 05:30 PM)


Consumer Support Portal (Version 2.3)

सफलता की कहानी / Success Story #2786543


NCH Docket No.: 2786543 Dated: 2021-06-17 Sector: E-Commerce
Problem Reported: Consumer had ordered a laptop from an e-commerce website in early June 2021 and had paid ₹15990/- online, in their account. Now, after paying the amount, the company is neither giving the laptop nor refunding his money.
Escalation by NCH: As the e-commerce company is not a Convergence partner of NCH, the grievance was e-mailed to the company, and they responded that “Already delivery is done. Please check tracking id: AWB No- xxxxxxx.”
Consumer Remark in INGRAM: Excellent! Sir/Mam thank you very much with your help, I have got this laptop, the quality of this laptop is low but it is fine. Thanks
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
Goods and Services Tax(GST) Related Information
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps