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|NCH Docket No.:
|Consumer had ordered a laptop from an e-commerce website in early June 2021 and had paid ₹15990/- online, in their account. Now, after paying the amount, the company is neither giving the laptop nor refunding his money.
|Escalation by NCH:
|As the e-commerce company is not a Convergence partner of NCH, the grievance was e-mailed to the company, and they responded that “Already delivery is done. Please check tracking id: AWB No- xxxxxxx.”
|Consumer Remark in INGRAM:
|Excellent! Sir/Mam thank you very much with your help, I have got this laptop, the quality of this laptop is low but it is fine. Thanks
An Act to provide for better protection of the interests of consumers and for that purpose to make provision...Read More →