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सफलता की कहानी / Success Story #2756130

NCH Docket No.: 2756130 Dated: 2021-05-31 Sector: E Commerce (online furniture)
Problem Reported: Consumer had ordered a table in second week of May 2021 and had paid ₹ 8547/-, And after the delivery of the product, he found that it was defective and local quality product. He called the company regarding his grievance, but the online shopping company was not responding him. Consumer wants a refund of his money.
Escalation by NCH: As the company is a convergence partner of the National Consumer Helpline, the grievance was responded by the company on the NCH Portal that “we have initiated a full refund for the product. Please check your registered email ID for more details.
Consumer Remark in INGRAM: Excellent! Consumer Helpline services are excellent
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