NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)

Consumer Support Portal (Version 3.0)

सफलता की कहानी / Success Story #2821744

NCH Docket No.: 2821744 Dated: 2021-07-05 Sector: Private Education
Problem Reported: Consumer had subscribed to coaching classes of 8th Standard and had paid ₹ 26410 by credit card in end May, 2021. As per the company norms, the first 15 days is the trial period and if any subscriber does not like the services and wants to withdraw, he can do so, and the entire payment made will be refunded instantly. Consumer decided to withdraw from the coaching class after 12 days, but even after three weeks, the money had not been refunded.
Escalation by NCH: As the private education company is not under Convergence at NCH, the grievance was e-mailed to the company. Two reminders by e-mail were also sent, after which the company replied that “As of xxxxx, refund is processed and completed.”
Consumer Remark in INGRAM: Excellent! Thank you
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps