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सफलता की कहानी / Success Story #2766288

NCH Docket No.: 2766288 Dated: 2021-06-06 Sector: Banking
Problem Reported: Consumer has a savings account in a large Private Sector Bank. In the first week of June 2021, he was a victim of a scam on social media. Someone had taken his debit card details and he lost an amount of ₹ 30,000. After that he approached the bank, but did not get any resolution.
Escalation by NCH: As the Private sector bank is a convergence partner of the National Consumer Helpline, the grievance was responded by the Bank on the NCH Portal that ‘Our official communicated that the amount has been credited to beneficiary.’
Consumer Remark in INGRAM: Excellent ! Thankyou very much sir. Saved me lot. thankyou. I m very happy about it
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