NCH Numbers

All Days Except National Holidays(09:30 AM To 05:30 PM)


Consumer Support Portal (Version 2.3)

सफलता की कहानी / Success Story #2844592


NCH Docket No.: 2844592 Dated: 2021-07-16 Sector: Consumer Durables
Problem Reported: Consumer had raised a request for Servicing of his branded water Purifier in early July 2021. The service person deputed said that only if there is a problem they will solve it, and hence did nothing, except changing the pre filter and that that too, only at the request of the consumer when he asked them to inspect it. There were a lot of cockroaches in the purifier. He called customer care again, and they gave him a new request number, but without providing any service, they cancelled his request after 5 days.
Escalation by NCH: As the company is a convergence partner of the National Consumer Helpline, the grievance was responded by the company on the NCH Portal that “visited the customer place with senior technician and resolved customer machine problem with routine service and case closed”
Consumer Remark in INGRAM: Excellent! The helpline has always given resolution quickly
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
Goods and Services Tax(GST) Related Information
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps