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सफलता की कहानी / Success Story #1981949

NCH Docket No.: 1981949 Dated: 2020-04-08 Sector: E-commerce
Problem Reported: Consumer had ordered for a garment and had paid ₹739, but due to some reason, he returned the product to the company and requested for refund. However, he did not get the refund.
Escalation by NCH: As the Company is registered as a Convergence Partner of the National Consumer Helpline, the company responded on the NCH Portal stating that “refund of Rs.739/- has been successfully processed into your bank account..."
Consumer Remark in INGRAM: Issue solved
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