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NCH Docket No.: | 1981949 | Dated: | 2020-04-08 | Sector: | E-commerce |
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Problem Reported: | Consumer had ordered for a garment and had paid ₹739, but due to some reason, he returned the product to the company and requested for refund. However, he did not get the refund. | ||||
Escalation by NCH: | As the Company is registered as a Convergence Partner of the National Consumer Helpline, the company responded on the NCH Portal stating that “refund of Rs.739/- has been successfully processed into your bank account..." | ||||
Consumer Remark in INGRAM: | Issue solved |
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