TOLL FREE
1800114000 OR 14404

All Days Except National Holidays(09:30 AM To 05:30 PM)


Consumer Support Portal (Version 2.3)

सफलता की कहानी / Success Story #2902991


NCH Docket No.: 2902991 Dated: 2021-08-14 Sector: Courier & Cargo
Problem Reported: Consumer had ordered a product and had paid ₹ 350/- for it which was being shipped by a courier agency, in mid August 2021. The shipment was expected to be delivered two days after the booking. However, even after four days of booking, the consumer had not received the product, and the courier agency’s website showed that it was successfully delivered.
Escalation by NCH: As the courier company is a convergence partner of the National Consumer Helpline, the grievance was responded by the company on the NCH portal stating ‘Shipment stands delivered’.
Consumer Remark in INGRAM: Excellent! Good Service
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
Goods and Services Tax(GST) Related Information
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps