NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)


Consumer Support Portal (Version 3.0)

सफलता की कहानी / Success Story #2924366


NCH Docket No.: 2924366 Dated: 2021-08-25 Sector: Agency Services
Problem Reported: Consumer had hired the services of website designing and maintenance from a company, but the services provided were not according to the catalogue and demo shown to him and as per his requirements. Hence consumer cancelled the service and applied for the refund which was agreed by the company too, but now after several follow-ups they denied to refund the amount.
Escalation by NCH: As the company is not under Convergence partnership with the National Consumer helpline, the grievance was e-mailed to the company and after reminders were sent the company responded that “Refund of Rs. 4050/- (Rupees Four Thousand and Fifty only) has been transferred where the Bank Reference number of the said transaction is xxxxx.”
Consumer Remark in INGRAM: Excellent! They refunded the amount. Thankyou NCH
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps