NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)

Consumer Support Portal (Version 3.0)

सफलता की कहानी / Success Story #2965167

NCH Docket No.: 2965167 Dated: 2021-09-15 Sector: Consumer Durables
Problem Reported: Consumer had purchased a branded RO water purifier in the third week of October 2020, for ₹ 10500/- . The water Purifier delivered was defective right from the beginning, the company officials visited many times and repaired it, but it was not working properly. Consumer had tried to contact the company and the company’s customer care but there was no response from the company’s end. Consumer wanted a replacement.
Escalation by NCH: As the company is a convergence partner of the National Consumer Helpline, the grievance was responded by the company on the NCH Portal stating “New Machine Delivered and Installed at Customer premises”.
Consumer Remark in INGRAM: Excellent! So fast and quick resolution thank u
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps