NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)


Consumer Support Portal (Version 3.0)

सफलता की कहानी / Success Story #3090654


NCH Docket No.: 3090654 Dated: 2021-11-11 Sector: Electronic
Problem Reported: In the last week of September 2021, Consumer had ordered a branded Bluetooth headphone and paid an amount of ₹1349/, online. The order was to be delivered within 8-10 working days, but even after a month, the order had not been delivered, despite several follow-ups with the Company. Hence, the consumer had requested for refund of the amount paid.
Escalation by NCH: As the Electronics Products Company is a convergence partner of the National Consumer Helpline; the grievance was responded by the company on the NCH Portal that “the customer has been refunded.”
Consumer Remark in INGRAM: Very Good. Solved my issue but it’s very late. Thanks.
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps