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सफलता की कहानी / Success Story #3067881

NCH Docket No.: 3067881 Dated: 2021-10-31 Sector: E Commerce
Problem Reported: Consumer had ordered a branded All-in-One Printer in mid- October 2021 and /-paid ₹ 8959 through his debit card, He received a message the next day that the order had been cancelled because the product was out of stock but even after two weeks he had still not received the refund. He wanted the refund from the company.
Escalation by NCH: As the company is a convergence partner of the National Consumer Helpline, the grievance was received by the company on the NCH Portal that ‘Refunded
Consumer Remark in INGRAM: Excellent. Hello Sir/ Madam. Greetings. My issue has been resolved as I have received my payment. I am highly thankful for your kind and valuable support. With best wishes
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An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

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