NCH Numbers
New Shortcode 1915

All Days Except National Holidays(08:00 AM To 08:00 PM)


Consumer Support Portal (Version 2.3)

सफलता की कहानी / Success Story #3124357


NCH Docket No.: 3124357 Dated: 2021-11-27 Sector: Consumer Durables (Home Appliances)
Problem Reported: Consumer had purchased a branded Mixer Blender in the last week of February 2021, for which he had paid ₹ 3998/-. After about 8 months of usage, there was a problem with the kitchen gadget, so he registered his grievance with the company but the Company keeps delaying the resolution. Thereafter, the company executive told him that the specific part required was not available.
Escalation by NCH: As the company is a convergence partner of the National Consumer Helpline, the grievance was responded by the company on the NCH Portal that ‘Replacement dispatched through xxxx courier, delivered onxxxxxx.
Consumer Remark in INGRAM: Excellent. So much helpful, they take immediate action against companies not responding. Thank u for help consumer care team.
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps