NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)

Consumer Support Portal (Version 3.0)

सफलता की कहानी / Success Story #3160566

NCH Docket No.: 3160566 Dated: 2021-12-15 Sector: Mobile Wallets / Payment
Problem Reported: Consumer had transfer ₹10,000 from his credit card to bank account in mid-December 2021. The amount got debited but did not get credited in his bank account. Consumer lodged his grievance with the Bank, and thereafter with the e-wallet company, but the e-wallet company was not responding.
Escalation by NCH: As the e-wallet company is a convergence partner of the National Consumer Helpline, the grievance was responded by the company on the NCH Portal that ‘We have already refunded your amount of Rs. 10100.00 on xxxxx. to xxxxxx Bank .
Consumer Remark in INGRAM: Excellent. Thank you for your cooperation so I got my money early
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps