All Days Except National Holidays(08:00 AM To 08:00 PM)
NCH Docket No.: | 3214096 | Dated: | 2022-01-11 | Sector: | Electronics Products |
---|---|---|---|---|---|
Problem Reported: | Consumer had bought a branded printer in mid- April 2021, paid ₹8000/- but after a few months it ran in to an issue whereby the paper did not load. He sent out an email to the company and also had a chat with what’s app support, they did take accountability of issue but did not even bother to follow up. | ||||
Escalation by NCH: | As the company is a convergence partner of the National Consumer Helpline; the grievance was responded by the company on the NCH portal that “Service done, issue resolved, case closed. | ||||
Consumer Remark in INGRAM: | Excellent. Thank you NCH team |
An Act to provide for better protection of the interests of consumers and for that purpose to make provision...
Read More →