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सफलता की कहानी / Success Story #3379575

NCH Docket No.: 3379575 Dated: 2022-03-25 Sector: Consumer Durables (Home Appliances)
Problem Reported: Consumer had bought a branded vacuum cleaner in Aug 2021 from an online shopping portal and had paid ₹ 2668. The brand had given offer that if consumer gives a valuable feedback of the product, he will get additional six months warranty. The consumer had done the needful and registered for the additional warranty in mid – Nov 2021. Since then, there is no satisfactory response from the company
Escalation by NCH: The Company is a convergence partner company of the National Consumer Helpline, the company responded on the NCH portal that ‘The customer wanted six months warranty & details were mailed fro
Consumer Remark in INGRAM: Excellent! Thank you for your kind support.
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