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NCH Docket No.: | 3379575 | Dated: | 2022-03-25 | Sector: | Consumer Durables (Home Appliances) |
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Problem Reported: | Consumer had bought a branded vacuum cleaner in Aug 2021 from an online shopping portal and had paid ₹ 2668. The brand had given offer that if consumer gives a valuable feedback of the product, he will get additional six months warranty. The consumer had done the needful and registered for the additional warranty in mid – Nov 2021. Since then, there is no satisfactory response from the company | ||||
Escalation by NCH: | The Company is a convergence partner company of the National Consumer Helpline, the company responded on the NCH portal that ‘The customer wanted six months warranty & details were mailed fro | ||||
Consumer Remark in INGRAM: | Excellent! Thank you for your kind support. |
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