NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)

Consumer Support Portal (Version 3.0)

सफलता की कहानी / Success Story #3664001

NCH Docket No.: 3664001 Dated: 2022-07-16 Sector: Consumer Durables- Home Appliances
Problem Reported: Consumer had purchased a fully automatic top load washing machine in August 2019 but as the machine was faulty, the company replaced it in October 2020 with new machine. But even this machine stopped working so the company replaced it again in January 2021. Now again this machine is not working since last one month and nobody was listening to his problem, Consumer wanted the model to be changed as he was of the opinion that the machines of this particular model were faulty. He wanted help from NCH
Escalation by NCH: As the company is a convergence partner of NCH, the grievance was responded on the portal itself stating ‘ As per the update received from our relevant team, replacement has been done. Hence, case closed.
Consumer Remark in INGRAM: Excellent! Very good service, Thanks a lot
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps