NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)


Consumer Support Portal (Version 2.3)

सफलता की कहानी / Success Story #3832902


NCH Docket No.: 3832902 Dated: 2022-09-14 Sector: Airlines - Domestic
Problem Reported: Consumer had a flight ticket and stated that as the Airlines had cancelled the flight due to technical difficulties, she was eligible for a full refund as per law. Her refund had been initiated but she had received only the partial refund of ₹ 5140/- from the total sum of ₹ 19656/- She had been waiting for a long time just for the refund. She requested NCH to look into the matter and do the needful for the injustice faced by her and many others.
Escalation by NCH: As the Airlines is a convergence partner of NCH; the grievance was responded by them on the portal itself stating “Matter has been forwarded to the concerned location for a report” Thank you team, I very much appreciate the quick resolution of my complaint.
Consumer Remark in INGRAM: Excellent! Absolutely at par services.
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps