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सफलता की कहानी / Success Story #3959844

NCH Docket No.: 3959844 Dated: 2022-10-25 Sector: Banking- Credit Card (other than Digital Payments)
Problem Reported: Consumer had applied for an add-on card, but the bank rejected the request as the date of birth was different on the PAN card/identity card
Escalation by NCH: As the Bank is a convergence partner of NCH; the grievance was responded on the portal itself that the application had been re-processed, based on the PAN copy submitted by the customer, and the card issued has been delivered
Consumer Remark in INGRAM: Excellent! This is to bring to your notice that i am happy my complaint solved by bank and thank you all consumer helpline members
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An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

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