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NCH Docket No.: | 3959844 | Dated: | 2022-10-25 | Sector: | Banking- Credit Card (other than Digital Payments) |
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Problem Reported: | Consumer had applied for an add-on card, but the bank rejected the request as the date of birth was different on the PAN card/identity card | ||||
Escalation by NCH: | As the Bank is a convergence partner of NCH; the grievance was responded on the portal itself that the application had been re-processed, based on the PAN copy submitted by the customer, and the card issued has been delivered | ||||
Consumer Remark in INGRAM: | Excellent! This is to bring to your notice that i am happy my complaint solved by bank and thank you all consumer helpline members |
An Act to provide for better protection of the interests of consumers and for that purpose to make provision...
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