NCH Numbers

All Days Except National Holidays(08:00 AM To 08:00 PM)

Consumer Support Portal (Version 3.0)

सफलता की कहानी / Success Story #4050205

NCH Docket No.: 4050205 Dated: 2022-11-25 Sector: e-commerce – online shopping
Problem Reported: Consumer had bought a table in mid- November 2022 and paid an amount of ₹770. When the order arrived it was a defective piece, so the consumer contacted the company for refund, but the online shopping company did not respond.
Escalation by NCH: As the company is a convergence partner of NCH, the grievance was responded on the portal stating that ‘the seller has initiated a refund of Rs. 770/-, which has been credited back to source account. This refund will reflect within xxxxx as per standard banking procedures
Consumer Remark in INGRAM: Excellent! Thanks NCH for the quick response.
 NCH Success Stories
Dept / Ministries In INGRAM
Directors (Nodal Officers) of Public Grievances in GoI
The Consumer Protection Act 2019

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →
Social Medias
Our Apps