All Days Except National Holidays(08:00 AM To 08:00 PM)
NCH Docket No.: | 4034571 | Dated: | 2022-11-19 | Sector: | Electronic Products: Smart Watch/ VR/ Watches |
---|---|---|---|---|---|
Problem Reported: | Consumer had purchased a branded smart-watch in mid-June 2022 for ₹ 1699/- but when the order delivered was of a defective piece. The consumer had contacted the company, however, had not got any response. | ||||
Escalation by NCH: | As the company is not a convergence partner of NCH; the grievance was e-mailed to the company, and the company responded that ‘We have verified the same and we have also delivered the rebilled product to the customer. | ||||
Consumer Remark in INGRAM: | Very Good! Thank you very much the complaint is resolved. |
An Act to provide for better protection of the interests of consumers and for that purpose to make provision...
Read More →