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सफलता की कहानी / Success Story #4034571

NCH Docket No.: 4034571 Dated: 2022-11-19 Sector: Electronic Products: Smart Watch/ VR/ Watches
Problem Reported: Consumer had purchased a branded smart-watch in mid-June 2022 for ₹ 1699/- but when the order delivered was of a defective piece. The consumer had contacted the company, however, had not got any response.
Escalation by NCH: As the company is not a convergence partner of NCH; the grievance was e-mailed to the company, and the company responded that ‘We have verified the same and we have also delivered the rebilled product to the customer.
Consumer Remark in INGRAM: Very Good! Thank you very much the complaint is resolved.
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