INGRAM | Integrated Grievance Redressal Mechanism

Skip to main Content | A- | A | A+ | Screen Reader | हिंदी

Official login | User login

Government of India
Department of Consumer Affairs
Ministry of Consumer Affairs, Food & Public Distribution
National Consumer Helpline (NCH)

TOLL FREE

1800114000 OR 14404

All Days Except National Holidays(09:30 AM To 05:30 PM)

Consumer Support Portal (Version 2.3)

सफलता की कहानी / Success Story #1882231

NCH Docket No.:	1882231	Dated:	2019-12-25	Sector:	Digital Payment
Problem Reported:	Consumer had ordered a branded smartphone from an online
Escalation by NCH:	As the company is a convergence partner of the National
Consumer Remark in INGRAM:	When NCH spoke to the consumer, he confirmed that the company

DOCA Twitter Handles

NCH Success Stories

#1832763 - Excellent! Very Excellent

#1842041 - Excellent! Very Helpful

#1892149 - I withdraw all amount from wallet. Thank you, all team

#1901243 - I am very happy; my issue is fixed after a long time

#1836984 - When NCH spoke to the consumer, he confirmed that he had

#1886559 - Excellent, the issue was resolved. Thank you.

#1930344 - Thanks a lot for your cooperation. Courier was

#1876334 - Thank you Consumer Grievance team. Merchant

#1835902 - The amount was credited! Excellent. Thanks for the support.

#1873329 - Excellent. Thank you for excellent support.

#1828526 - I got my refund. Thanks.

#1792607 - I was facing network issues from long time.

#1772295 - Excellent, really this platform is very good...

#1882231 - When NCH spoke to the consumer, he confirmed that the company

#1865022 - Thanks for your support. We received refund today. Consumer Feedback on INGRAM: Excellent. Got excellent help.

#1774879 - Excellent, very prompt and helpful service by government much needed in today's time.

#1773033 - Excellent. Through this portal government is doing a great job, just wishing that the general publics are made aware of such service which will be of great help to the public. Keep it up!

#1770287 - Very Good. I appreciate the fact that the grievance was followed up and timely update was provided. Given the number of Indian citizens and numerous complaints filed on daily basis, this initiative is worthy of praise. Thank you.

Consumer Awarenesss

Toll Free : 1800114000 or 14404

Dept / Ministries In INGRAM

List of Dept / Mninistries

Directors (Nodal Officers) of Public Grievances in GoI

List of Nodal Public Grievance Officers

Goods and Services Tax(GST) Related Information

GST Related Info

The Consumer Protection Act

An Act to provide for better protection of the interests of consumers and for that purpose to make provision...

Read More →

Social Medias

Our Apps