INGRAM | Integrated Grievance Redressal Mechanism

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Government of India
Department of Consumer Affairs
Ministry of Consumer Affairs, Food & Public Distribution
National Consumer Helpline (NCH)

TOLL FREE

1800114000 OR 14404

All Days Except National Holidays(09:30 AM To 05:30 PM)

Consumer Support Portal (Version 2.3)

सफलता की कहानी / Success Story #1882231

NCH Docket No.:	1882231	Dated:	2019-12-25	Sector:	Digital Payment
Problem Reported:	Consumer had ordered a branded smartphone from an online
Escalation by NCH:	As the company is a convergence partner of the National
Consumer Remark in INGRAM:	When NCH spoke to the consumer, he confirmed that the company

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NCH Success Stories

#1954466 - Excellent! Great initiative by Indian Govt. for customers.

#1946642 - Excellent! Thank you very much. Your service is very good.

#1936154 - Excellent. No suggestions.

#1945994 - Excellent. No Suggestion!!!! One of the best Services provided by the Government. Hats off!!!

#1981675 - Excellent! Thank you very much for your kind

#1981949 - Issue solved

#1961411 - Amount Credited into wallet.

#1976197 - Excellent! Good.

#1767370 - Excellent, we received the replacement. We are grateful to NCH for their timely intervention. But for you, they would not have responded. Our sincere thanks to NCH for restoring the consumer rights. Thanks a million to NCH team for quick resolution.

#1892415 - As a satisfied person I would like to suggest to create awareness regarding NCH so that it will help people to know their consumer rights.

#1849189 - Thanks so much the issue stands closed post

#1931638 - Thank to Consumers Rights team by whom my

#1832763 - Excellent! Very Excellent

#1842041 - Excellent! Very Helpful

#1892149 - I withdraw all amount from wallet. Thank you, all team

#1901243 - I am very happy; my issue is fixed after a long time

#1836984 - When NCH spoke to the consumer, he confirmed that he had

#1886559 - Excellent, the issue was resolved. Thank you.

#1930344 - Thanks a lot for your cooperation. Courier was

#1876334 - Thank you Consumer Grievance team. Merchant

#1835902 - The amount was credited! Excellent. Thanks for the support.

#1873329 - Excellent. Thank you for excellent support.

#1828526 - I got my refund. Thanks.

#1792607 - I was facing network issues from long time.

#1772295 - Excellent, really this platform is very good...

#1882231 - When NCH spoke to the consumer, he confirmed that the company

#1865022 - Thanks for your support. We received refund today. Consumer Feedback on INGRAM: Excellent. Got excellent help.

#1774879 - Excellent, very prompt and helpful service by government much needed in today's time.

#1773033 - Excellent. Through this portal government is doing a great job, just wishing that the general publics are made aware of such service which will be of great help to the public. Keep it up!

#1770287 - Very Good. I appreciate the fact that the grievance was followed up and timely update was provided. Given the number of Indian citizens and numerous complaints filed on daily basis, this initiative is worthy of praise. Thank you.

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