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सफलता की कहानी / Success Story #2536941

NCH Docket No.: 2536941 Dated: 2020-02-01 Sector: Job Oriented Courses
Problem Reported: Consumer had taken admission in a Post Graduate Program In a Product Engineering course from a private institute by paying ₹17700/-and was told that the session would begin in the first week of January 2021. However, the classes did not start and even after waiting for some more days, there was no change. Therefore, consumer cancelled his admission and applied for refund. He had sent multiple grievances to the Institute for the same, but they denied to refund the payment made, citing their policies.
Escalation by NCH: As the institute is not a Convergence partner of NCH, the grievance was e-mailed to them and the institute responded that "The refund of the course FEE of the complainant is under process and we have intimated the same with the complainant thru our e-mail dated 12.02.2021."
Consumer Remark in INGRAM: Thanks, I got my money back.
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