NCH Success Stories

View all Stories
  • Success story image

    Excellent. Through this portal government is doing a great job, just wishing that the general publics are made aware of such service which will be of great help to the public. Keep it up!

    #1773033

  • Success story image

    Very Good. I appreciate the fact that the grievance was followed up and timely update was provided. Given the number of Indian citizens and numerous complaints filed on daily basis, this initiative is worthy of praise. Thank you.

    #1770287

  • Success story image

    Thanks for your support. We received refund today. Consumer Feedback on INGRAM: Excellent. Got excellent help.

    #1865022

  • Success story image

    Excellent, very prompt and helpful service by government much needed in today's time.

    #1774879

  • Success story image

    When NCH spoke to the consumer, he confirmed that the company

    #1882231

  • Success story image

    Excellent, really this platform is very good...

    #1772295

  • Success story image

    I was facing network issues from long time.

    #1792607

  • Success story image

    I got my refund. Thanks.

    #1828526

  • Success story image

    The amount was credited! Excellent. Thanks for the support.

    #1835902

  • Success story image

    Excellent. Thank you for excellent support.

    #1873329

  • Success story image

    Thanks a lot for your cooperation. Courier was

    #1930344

  • Success story image

    Thank you Consumer Grievance team. Merchant

    #1876334

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had

    #1836984

  • Success story image

    Excellent, the issue was resolved. Thank you.

    #1886559

  • Success story image

    I withdraw all amount from wallet. Thank you, all team

    #1892149

  • Success story image

    I am very happy; my issue is fixed after a long time

    #1901243

  • Success story image

    Excellent! Very Excellent

    #1832763

  • Success story image

    Excellent! Very Helpful

    #1842041

  • Success story image

    Thanks so much the issue stands closed post

    #1849189

  • Success story image

    Thank to Consumers Rights team by whom my

    #1931638

  • Success story image

    As a satisfied person I would like to suggest to create awareness regarding NCH so that it will help people to know their consumer rights.

    #1892415

  • Success story image

    Excellent, we received the replacement. We are grateful to NCH for their timely intervention. But for you, they would not have responded. Our sincere thanks to NCH for restoring the consumer rights. Thanks a million to NCH team for quick resolution.

    #1767370

  • Success story image

    Excellent! Good.

    #1976197

  • Success story image

    Excellent! Thank you very much for your kind

    #1981675

  • Success story image

    Issue solved

    #1981949

  • Success story image

    Amount Credited into wallet.

    #1961411

  • Success story image

    Excellent. No Suggestion!!!! One of the best Services provided by the Government. Hats off!!!

    #1945994

  • Success story image

    Excellent. No suggestions.

    #1936154

  • Success story image

    Excellent! Thank you very much. Your service is very good.

    #1946642

  • Success story image

    Excellent! Great initiative by Indian Govt. for customers.

    #1954466

  • Success story image

    Thanks for the wonderful help.

    #1966950

  • Success story image

    Thank you a lot. Resolve just for you.

    #1946201

  • Success story image

    The support that consumer helpline provided was excellent and these people understand the feelings of a consumer when they get cheated due to online frauds that most of the sellers do this time. I got my money back and wish consumer executives all the best for future endeavors.

    #1927213

  • Success story image

    Thanks for your support.

    #1936414

  • Success story image

    Received amount, Thanks a lot.

    #1973061

  • Success story image

    Excellent! Thank u so much

    #1988482

  • Success story image

    Excellent. My issue was resolved

    #1943275

  • Success story image

    Very Good. Really good service and satisfied with

    #1970978

  • Success story image

    Good. Thank you very much. Keep up the good work.

    #1954557

  • Success story image

    Excellent. Thanks a lot, to Consumer Grievance Team of India. You proved we have good governance in our country.

    #1952789

  • Success story image

    refund successfully credited...THANKS

    #2001714

  • Success story image

    Excellent! Great job. Thanks

    #1986074

  • Success story image

    Excellent. My amount is credited to my account.

    #1979317

  • Success story image

    Refund Received.

    #1987489

  • Success story image

    Thanks for your prompt action. Through I didn't receive the products, got my refund. Thanks

    #1993104

  • Success story image

    I have received my complete refund of the product which I have purchased.

    #1996527

  • Success story image

    Excellent

    #1970248

  • Success story image

    The company finally processed the refund after a delay of more than 30 days. But thanks to this grievance process of consumer affairs by government of India, they were forced to take action again to close this.

    #1998935

  • Success story image

    Problem resolved by company. Policy is renewed by same company.

    #2001926

  • Success story image

    I am happy that this site made by govt. The company refunded my money.

    #2010339

  • Success story image

    Very Good! Good Service.

    #2009599

  • Success story image

    Satisfied with Consumer helpline.

    #1995852

  • Success story image

    Excellent.!

    #1995969

  • Success story image

    Excellent. Thanks for help in this situation. Excellent job.

    #1991420

  • Success story image

    Thanks a lot, to working team INGRAM.

    #2041068

  • Success story image

    Received satisfactory resolution. Thank you, consumer helpline. Without your intervention, this wouldn’t have been possible.

    #2001691

  • Success story image

    The Airlines has refunded my amount and soon the travel agency will transfer it to my account.

    #1999752

  • Success story image

    Very Good! My problem was completely neglected by the company......a great thanks to NCH. Further I request NCH that, this type of negligence by companies should be dealt with strictly.... companies should be awarded financial penalty, if problem is being solved through NCH.

    #2040841

  • Success story image

    Very happy with the prompt service. Very useful and effective. Awesome!!!!

    #2026025

  • Success story image

    Company has done refund. I have received refund

    #2009850

  • Success story image

    Jeweler refunded the excess amount that he charged unfairly. I want to close the case/complaint.

    #2047569

  • Success story image

    NCH out called the consumer and he confirmed that his issue has been resolved as the company has replaced the product.

    #2041469

  • Success story image

    Problem Solved

    #2075121

  • Success story image

    Got the refund back from the company. Thank you for the

    #2043286

  • Success story image

    Thanks consumer affairs for responding and resolving this issue.

    #2091345

  • Success story image

    After registering the complaint in consumer helpline, within 6 hours my problem is resolved. I convey my thanks for resolving this issue and also, I request you to please close this registered complaint. Thank you very much.

    #2086799

  • Success story image

    Received soft copy of my policy.

    #2148831

  • Success story image

    I have received the refund, thank you.

    #2167553

  • Success story image

    Issue resolved. Thanks.

    #2198031

  • Success story image

    Pending amount is credited and complaint has been resolved. Thanks a lot for your support.

    #2219099

  • Success story image

    Excellent. Wonderful platform for redressal.

    #2133020

  • Success story image

    I got the refund of my money. Thanks to NCH. I request NCH to take severe action against the company, since I'm not the only person who got cheated, there are lot more people affected. It's a big harassment by the company to the consumers. Without NCH I would have never got my money back, so I thank you once again.

    #2155826

  • Success story image

    Excellent! The bank refunded my amount. Very good follow up by NCH. Appreciate it very much.

    #2455831

  • Success story image

    Excellent! Very much delighted and obliged with the help of National Consumer Helpline. Thanks for all your support to get this done

    #2419421

  • Success story image

    When NCH spoke to the consumer, he confirmed that the issue had been resolved, and he had got the refund.

    #2360347

  • Success story image

    When NCH spoke to the consumer, he confirmed that after lodging the grievance on portal he received ₹ 4100/- refund from the company, hence issue resolved.

    #2463090

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had got the refund of the amount paid of ₹36990 in his account. He was very happy with the efforts made by NCH.

    #2419267

  • Success story image

    When NCH called the consumer, he confirmed that he had received the refund amount of ₹2689/-. He was happy and satisfied.

    #2417464

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had got the refund of ₹9499 in his account. He was very happy and satisfied with the efforts made by NCH.

    #2525206

  • Success story image

    Excellent! Good service and now I am feeling relaxed

    #2493802

  • Success story image

    When NCH spoke to the consumer, he said that when he presented the cheque to his bank for encashing, he got the sms from the bank that the cheque was not processed as a wrong year (2020 instead of 2021) had been mentioned on the cheque. Thereafter NCH again took up the matter with the company and then the company responded that” Amount has been refunded to Consumer”.

    #2506440

  • Success story image

    Excellent! Thanks a lot to consumer helpline. Because of you, replacement is done

    #2415081

  • Success story image

    Excellent. Lots of thanks again for intervening and solving this matter. Very much thankful to you sir. I am really happy that every issue is being taken care of. Thanks again from core of my heart.

    #2526505

  • Success story image

    Excellent, I have received my refund. Thanks.

    #2429748

  • Success story image

    Excellent, You are superb. Thanks you so much. The company was not responding me but after your intervention I got my money back. Thank you so much again.

    #2478818

  • Success story image

    Excellent, Really appreciate the help of portal for resolving my house durable issue... Thank you so much

    #2426690

  • Success story image

    When NCH spoke to the consumer he confirmed that he had got a refund of ₹20500/- with compensation.

    #2576156

  • Success story image

    Excellent! I am quite happy in the way and speed in which the consumer helpline helped in resolving the issue.

    #2567150

  • Success story image

    Thanks, I got my money back.

    #2536941

  • Success story image

    When NCH spoke to the consumer, he confirmed that the claim had been settled and the amount of ₹100000.00 had been received from the company.

    #2452974

  • Success story image

    Excellent! Thanks a lot for the quick resolution and this is really helpful for the common man.

    #2592601

  • Success story image

    Very Good! Thank you so much consumer helpline.....but if you provide more fast service than it will be excellent.

    #2513240

  • Success story image

    I have received the refund from the seller/website. Thanks for your help. Thanks a lot.

    #2620839

  • Success story image

    The AC which was defective was replaced by the company. It is working to the satisfaction. Hence I request the grievance to be closed. Thank you for the support.

    #2553929

  • Success story image

    Excellent! Thank you team, i am really thankful to all team for the stand behind the common man and result got

    #2563545

  • Success story image

    Excellent.

    #2570103

  • Success story image

    Refund received.

    #2569440

  • Success story image

    When NCH spoke to the consumer, he said that he had booked the hotel for two days but he was allowed to use the hotel venue and their services for one day only. The Balance amount of ₹2 Lac approx. was refunded to him, hence issue resolved. He is happy with the response.

    #2561900

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had received ₹1455/-refund from the company.

    #2579480

  • Success story image

    Thanks for taking my complaint and forwarding to concern company, my problem is solved. Consumer App is an initiative of the Department of Consumer Affairs, Government of India. Thank you very much.

    #2560718

  • Success story image

    Very Good! Prompt action. Keep it up.

    #2587863

  • Success story image

    When NCH spoke to the consumer, he confirmed that his grievance has been resolved, and he had he got the full refund, and conveyed his thanks to NCH.

    #2599966

  • Success story image

    When NCH spoke to the consumer, he confirmed that the grievance had been resolved and the speaker had been replaced by the company. He was happy with the efforts of NCH.

    #2595482

  • Success story image

    Very good! I am very much happy with initiative of Consumer forum.

    #2491767

  • Success story image

    Thanks for giving quick response.

    #2626894

  • Success story image

    I have received my refund cheque. I would request the ministry to take strict actions against the company so that they don't repeat these mistakes again.

    #2580800

  • Success story image

    Excellent

    #2584077

  • Success story image

    Excellent! Best service, problem solved within 3 days

    #2599449

  • Success story image

    Thank you so much.

    #2613520

  • Success story image

    Thanks, product was repaired by company.

    #2630690

  • Success story image

    Excellent! Thank you very much for your immediate support and resolving the issue.

    #2655471

  • Success story image

    Excellent! Service is excellent but most of the people doesn't know about you. So need more awareness program with the people those who get benefitted through your services.

    #2436505

  • Success story image

    Issue resolved from both the end.

    #2623444

  • Success story image

    Thanks a lot consumer helpline

    #2415081

  • Success story image

    Excellent! I am satisfied with the company's response. I would like to thank this forum for solving this dispute. We can now close this case.

    #2506110

  • Success story image

    thank you so much for stepping in - I have got my refund.

    #2648746

  • Success story image

    Satisfactorily resolved by NCH. Great service

    #2630835

  • Success story image

    Excellent! All is good.

    #2554622

  • Success story image

    Thank you all, yes I have been replaced with a new TV of same model.

    #2634830

  • Success story image

    I got a call from the customer case and the issue was resolved. Thank you for the support.

    #2636640

  • Success story image

    Repairs accepted.

    #2609047

  • Success story image

    The Company returned the booking amount. However as a vigilant consumer, warning may please be issued not to commit such type of mistake in future.

    #2594405

  • Success story image

    Hi NCH Team, Thank you very much for your wonderful contribution and support, i have received my refund in the original payment method.

    #2653776

  • Success story image

    Gave an exception and offered free repair of the product without any additional charges

    #2646697

  • Success story image

    Excellent! I am very much satisfied with your service

    #2542372

  • Success story image

    Excellent ! It is a perfect platform for addressing grievances. Full transparency is maintained

    #2633984

  • Success story image

    Excellent! It is a very helpful site to complain against any undoing by the company or vendors. Thanks.

    #2637061

  • Success story image

    Excellent! I am satisfied

    #2552651

  • Success story image

    Thank you so much for your help. I'm so glad you helped me out. It wouldn't have been possible without you.

    #2662066

  • Success story image

    Excellent! Thanks for providing wonderful support. I have received refund from the company

    #2630797

  • Success story image

    Excellent! I am very happy with the services. Though it has taken a little time but all my queries are resolved. Thank you very much to all the team involved in this. Keep it up.

    #2566442

  • Success story image

    The Company has delivered the right monitor and hence I would like to close the grievance and confirm it as resolved.

    #2590943

  • Success story image

    Excellent! Thank you for your kind cooperation and for helping me in hard times

    #2690939

  • Success story image

    Excellent! Thanks for co-operating and helpline in this case. You all are doing a great job. I again submit my thanks to you and all your team. God bless you all.

    #2674865

  • Success story image

    Thank you Consumer helpline for your timely intervention, helping me to get the refund from the merchant. Keep up the good work !!

    #2672938

  • Success story image

    Excellent! Excellent and fast disposal by NCH. Truly satisfied and I recommended my friend circle to approach this site.

    #2606068

  • Success story image

    When NCH spoke to the consumer, he confirmed that the company had delivered the products, and he was happy with the response.

    #2696791

  • Success story image

    Excellent! Thanks a lot for consumer helpline; i received money ₹ 5,050 on 13-March-2021 that was charged by company for repairing the product under 100% warranty. Thanks once again to consumer helpline agents effort for justice.

    #2609583

  • Success story image

    Excellent ! Please provide an option to close the case. I was trying to close this after I got the resolution, but I couldn't find an option.

    #2593585

  • Success story image

    Refund received!! Thank you!

    #2647747

  • Success story image

    The issue has been resolved.

    #2676671

  • Success story image

    Refund has been received. Thanks for your support.

    #2583043

  • Success story image

    Thank you so much for the help. I got the delivery

    #2669625

  • Success story image

    Thank you: Consumer Affairs, You solved my months old grievance without going anywhere just with some clicks online.

    #2720558

  • Success story image

    XXX has made the full refund and the same has been credited to my account today. Thank you

    #2735699

  • Success story image

    EXCELLENT! NATIONAL CONSUMER HELPLINE IS VERY USEFUL TO SETTLE THE GRIVANCES RELATING TO CONSUMERS. THE STAFF AND ITS DIRECTOR ARE DEDICATED TO HELP THE CONSUMERS FOR SOLVING THEIR GRIEVANCES.

    #2740186

  • Success story image

    Excellent ! Good job Sir

    #2734501

  • Success story image

    Excellent! Repair was done and fully happy with the process. THANK YOU very much.

    #2654219

  • Success story image

    Excellent! You are excellent

    #2731715

  • Success story image

    Excellent.

    #2702252

  • Success story image

    Refund Received.

    #2745869

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had received the full refund of ₹1750/-.

    #2744400

  • Success story image

    Thank you Team as I got call yesterday for replacement and I have replaced it today.

    #2734189

  • Success story image

    When we spoke to you on 22nd May 2021, you confirmed that you received the full refund on 18th May 2021. Hence issue resolved.

    #2696326

  • Success story image

    When we spoke to you on 19th May 2021, you confirmed that you received a refund of ₹2920.63/- . Hence issue resolved.

    #2722616

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had received the full refund from the company.

    #2696326

  • Success story image

    Excellent! The service by consumer helpline is excellent and prompt. This one helpline is a hope for all consumers when in need. Great show, keep it up!

    #2742926

  • Success story image

    As the matter lodged by me with the Consumer grievance helpline has been expeditiously resolved by this esteemed platform, I convey my heartiest thanks and regards to the team of consumer grievance helpline portal for the same. I appreciate the work being done by you for the welfare of the people. I also am thankful to our Government to have initiated such a reformative measure to dispose of the grievances of the people in a speedy manner. Thank you

    #2744256

  • Success story image

    I highly appreciate the way NCH dealt with my complaint and took it with the concerned company, in lightning speed, and in the process helped me to amplify my voice and concern and closing the matter within record 1 day. The company that was indifferent and insensitive to my complaint became very proactive. I have thus discovered the power of NCH platform that could be leveraged by the consumer if he is being played or fooled by the corporates

    #2710011

  • Success story image

    Very Good! Thank you so much.

    #2743502

  • Success story image

    Excellent! Thank you so much consumer helpline. I received my replacement mattress. Thanks a lot.

    #2711748

  • Success story image

    Excellent! I am very much satisfied with the service and thankful to the whole team of consumer helpline. Your service is very fast and excellent. Tussi gr8 ho!! It was unbelievable that I got 50K reverse in my account. Again a very much big Thank U. God bless you all.

    #2678087

  • Success story image

    Excellent! After posting the complaint on National Consumer Grievance portal, got quick response from the company and the problem was solved in two days. Thank You!

    #2779040

  • Success story image

    Excellent! Satisfied

    #2764675

  • Success story image

    Got refund.

    #2749445

  • Success story image

    I got my refund. Thank you NCH!

    #2721372

  • Success story image

    When consumer was spoken to, by NCH, he confirmed that he had received the refund of ₹1083/- .

    #2775843

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had received the refund of ₹1082/- from the company.

    #2762962

  • Success story image

    Excellent! I sincerely thank you for supporting and getting my issue resolved

    #2793706

  • Success story image

    Excellent! All things are best

    #2775824

  • Success story image

    The issue is resolved. The company has solved the problem. I am happy with the resolution. Thanks

    #2803316

  • Success story image

    Excellent ! Unbelievable dispute handling speed & efficiency. I think this is an excellent department run by the government of India.

    #2749657

  • Success story image

    Excellent! Great resolution, really it resolved in two days, thank you.

    #2823963

  • Success story image

    Very Good! It has been proved that after logging complaints only cases gets resolved. This has been a true experience & many thanks for your support in resolving the case within 15-20 days.

    #2794512

  • Success story image

    Excellent! Money refunded plz close case.

    #2712611

  • Success story image

    Excellent! Good.

    #2753015

  • Success story image

    Received money and shoes were collected.

    #2820606

  • Success story image

    Resolved by dealer.

    #2811190

  • Success story image

    Excellent! I am extremely thankful for such a fast service.

    #2767517

  • Success story image

    Excellent! Go to portal for consumer related complaints. Easy to use and early resolution.

    #2770638

  • Success story image

    The e–Gift Card was redelivered by the bank. Received email confirmation from the Customer Care support and also from the Recipient. Thanks Consumer Helpline, you are doing a great job by helping the consumers.

    #2699191

  • Success story image

    Thank you Consumer Helpline for your intervention and help to close the issue

    #2776681

  • Success story image

    Excellent. Awesome response.

    #2795051

  • Success story image

    Excellent. A refund amount of ₹ 2999 has been initiated by the company after making me wait for more than one and half months. All thanks to National Consumer Helpline. Please continue providing such great support. Extremely satisfied by this helpline!!

    #2799939

  • Success story image

    Excellent! Sir/Mam thank you very much with your help, I have got this laptop, the quality of this laptop is low but it is fine. Thanks

    #2786543

  • Success story image

    When NCH spoke to the consumer, she confirmed that she had got the refund of ₹71250/- from the Private education company, and that she was happy with the resolution.

    #2799792

  • Success story image

    Excellent! Really a great service. Always prompt in handling issues. Thanks for retrieving my package and the refund amount.

    #2832770

  • Success story image

    Excellent! Consumer Helpline services are excellent

    #2756130

  • Success story image

    Excellent! Thanks for the support. Got back my Refund.

    #2814604

  • Success story image

    Excellent! Thank you very much for your support and prompt service

    #2815537

  • Success story image

    Excellent! The process was very smooth and I am very happy with the service

    #2791970

  • Success story image

    When NCH spoke to the consumer; he confirmed that he had received the full refund amount from the company. He said that this was possible because of NCH, and he was very happy with NCH work.

    #2828023

  • Success story image

    Excellent! I am pleasantly surprised by our authorities working so flawlessly.

    #2816054

  • Success story image

    Excellent! Problem is solve thanks you so much

    #2770331

  • Success story image

    This forum helped in getting the issue resolved. The response from the firm was prompt and very good when approached via this forum.

    #2842877

  • Success story image

    Thanks Consumer help line. Because of your effort, i got received the refunded amount in my credit card account.

    #2850683

  • Success story image

    item delivered thank you.

    #2811952

  • Success story image

    Excellent ! Refund received successfully. Thanks to all.

    #2809279

  • Success story image

    Excellent ! Thank You for support I got my refund.

    #2792791

  • Success story image

    Excellent ! I am so satisfied with this service EXCELLENT

    #2811251

  • Success story image

    Excellent ! I love the service. The agent persistently worked on my case. Thank you so much and God bless you for defending the rights of the victims.

    #2800039

  • Success story image

    Excellent!. Nice platform to resolve customer’s grievances quickly

    #2759141

  • Success story image

    Excellent. I am very satisfied with this service! Thank you!!!

    #2710887

  • Success story image

    Excellent! Your service is very good. It helps people to solve their problems. Give direction to all insurance company, not to reject claim due to useless reason in covid-19 pandemic. It's time to test insurance company.

    #2778724

  • Success story image

    रिफंड देने के लिए सोमवार को बोला दुकानदार ने और कंपनी ने बोला कि आप रीफंड ले जाए

    #2780131

  • Success story image

    Excellent! I'm impressed by the systematic and quick action taken by INGRAM and I got my refund. Thanks a lot guys.

    #2807135

  • Success story image

    When the consumer was spoken to, he confirmed that the issue was resolved and the amount of ₹ 30,000 /- had been credited in his account.

    #2802801

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had received the refund of ₹85000/-. Now the issue is resolved and he is satisfied with the same.

    #2809046

  • Success story image

    When NCH called you up, you confirmed that you had received the refund of ₹21097/-

    #2812425

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had received the refund of ₹25000/- from the company.

    #2784863

  • Success story image

    When NCH spoke to the consumer, he confirmed that he had received the full refund of ₹1095/-. He was very happy and satisfied with the resolution.

    #2774346

  • Success story image

    Excellent! Thank you very much for your intervention. The issue has been resolved due to your swift response

    #2835761

  • Success story image

    Excellent! After complaining in consumer helpline my refund related problem immediately solved. Thank you

    #2775571

  • Success story image

    Very good Response. Fantastic Portal for raising grievances of consumers. Thank you!!

    #2792142

  • Success story image

    Excellent! Very good, I received my refund, thankyou NCH

    #2826270

  • Success story image

    Excellent! Thank you for helping me else I would have never got my money back

    #2833387

  • Success story image

    Excellent! Good Job !

    #2784396

  • Success story image

    Excellent. It’s very helpful.

    #2815995

  • Success story image

    Excellent!

    #2802628

  • Success story image

    Excellent! Dear Team, I am very thankful for your help. Really appreciate your efforts and the solution provided. I was struggling from last 2 months but now you resolved that. Thanks Again!!!!

    #2796852

  • Success story image

    Excellent! I am glad I contacted NCH. Everyone here is very supportive and understanding. NCH takes laudable efforts to protect consumer rights. I got a defective Refrigerator, was refused refund/replacement. Suffered 4months. In June contacted NCH, mid-July, got replacement. So happy, I will make more people aware of this. Thanks a bunch National consumer helpline.

    #2760170

  • Success story image

    Thank you.

    #2807239

  • Success story image

    Closed after Consumer helpline intervention

    #2768644

  • Success story image

    Excellent! All Good!

    #2774820

  • Success story image

    The Company gave me the response & solved my problem. Thank you so much "NCH”

    #2751210

  • Success story image

    Excellent! Thanks for your support for closing the respective issue.

    #2834128

  • Success story image

    Payment is received

    #2834008

  • Success story image

    Excellent! Very very thanks. My problem is fixed. This immediate action from you makes people believe still government supports or stands with public.

    #2803311

  • Success story image

    Excellent! NCH has helped me to receive my money back

    #2727797

  • Success story image

    Excellent! Your team work is very good and persons are honest

    #2812427

  • Success story image

    Excellent! Really Amazing Response from Team Supported. Refund of RS.10999 Received within 5 Days. From E-commerce Online Platform.

    #2859462

  • Success story image

    Excellent!

    #2782901

  • Success story image

    Excellent. Great.

    #2694215

  • Success story image

    Excellent! Thank you

    #2821744

  • Success story image

    Company has refunded the sum Rs.5000 after they have received mail from NCH.

    #2848981

  • Success story image

    Excellent! I got ₹30,499/- Refund from the company Thanks for the help. I am happy for your service.

    #2861197

  • Success story image

    Excellent!!! Refund received of ₹1349/-. Thank you so much, NCH

    #2833726

  • Success story image

    Excellent ! Thankyou very much sir. Saved me lot. thankyou. I m very happy about it

    #2766288

  • Success story image

    Excellent ! Thanks a lot consumer helpline team, after two months, now I'm received my promised offer.

    #2836332

  • Success story image

    Excellent! The helpline has always given resolution quickly

    #2844592

  • Success story image

    New replacement unit received from xxxx. Thank you for your support.

    #2798669

  • Success story image

    Excellent! Awesome services by the Govt. and staff here. Thank you so much for saving lots and lots of time. Everything is smooth and taken up on priority with continuous follow-up. Thanks again.

    #2848678

  • Success story image

    Excellent ! Finally I got justice, if this kind of forum was not there to address poor consumer's grievance like mine, then these kind of big companies would have swallowed consumers. Thanks a lot.

    #2867845

  • Success story image

    Excellent!.No suggestions. Just keep up doing this type of work. Thanks a lot.

    #2793842

  • Success story image

    Excellent !Very useful and responsive portal of government, thank you for helping me two times.

    #2868797

  • Success story image

    Excellent! Very good, I received my refund after Consumer helpline intervention!!! Thank you NCH

    #2869831

  • Success story image

    Excellent!

    #2852930

  • Success story image

    Excellent ! Thank you INGRAM ! The xxxx store at Ahmedabad has resolved the issue, collected the defective piece and replaced /installed Air-conditioner of another company with the payment of difference of price. I appreciate the efforts of INGRAM to help consumers who pay for the product for their use, but if cheated by any of the business organisations, he can complain at INGRAM. I am satisfied.

    #2824891

  • Success story image

    Thanks for the fast process

    #2841709

  • Success story image

    Excellent !

    #2862945

  • Success story image

    Excellent ! I got my refund. Thanks a lot guys

    #2869546

  • Success story image

    It’s all good.

    #2766844

  • Success story image

    Thanks for the help. Please close the ticket.

    #2757476

  • Success story image

    Excellent. Great Service.

    #2764092

  • Success story image

    Excellent! Absolutely satisfied with the resolution

    #2880210

  • Success story image

    Excellent! Excellent bridge to communicate direct Brand and getting resolved very soon. In My case after the request was raised here issue was resolved. Good Platform.

    #2853491

  • Success story image

    Thank you. After complaint my problem has been resolved.

    #2873275

  • Success story image

    My Issue resolved after grievance and 6 days taken to solve the issue and xxxxx company service is not good. My issue is resolved just because I have grievance in NCH. However company has told me didn't come under warranty Thank you.

    #2919319

  • Success story image

    I have received the refund, Thank You for your support

    #2821994

  • Success story image

    xxxxx ( company) provided a replacement. I will monitor the replacement fridge provided and incase of any issues, i will re-open the grievance raised. Thank you

    #2897260

  • Success story image

    Excellent! It can be a little faster

    #2925448

  • Success story image

    Excellent. Thank You!

    #2912404

  • Success story image

    Consumer called up NCH to inform that he had received the refund of ₹2055, and requested that his grievance be closed.

    #2920000

  • Success story image

    Excellent ! Very good efforts

    #2884198

  • Success story image

    Excellent ! I got my refund!!!! Thanks to all.

    #2912794

  • Success story image

    Consumer called NCH and informed that his issue was resolved as he had got a refund from the company.

    #2908384

  • Success story image

    Thanks xxxx (company) as well as Consumer Helpline, I got my money. Thanks a lot for your support.

    #2949230

  • Success story image

    Excellent! Good Service

    #2902991

  • Success story image

    Excellent! Thanks to Government Consumer Helpline for creating such system. Because of your support, we can raise issues and fight for our rights. I am happy with the service

    #2825038

  • Success story image

    Thank you so much for the support. After the complaint the company provided a replacement immediately.

    #2908708

  • Success story image

    Excellent! More and more people should get aware about this website

    #2931154

  • Success story image

    Excellent! Excellent Services

    #2917017

  • Success story image

    Excellent! They refunded the amount. Thankyou NCH

    #2924366

  • Success story image

    Excellent! Excellent Team work NCH. I have received my refund thanks NCH.

    #2950384

  • Success story image

    Excellent! NCH has helped me in great deal in getting me refund and taking matter properly with concerned company.

    #2925238

  • Success story image

    Excellent! Immediate action taken. I got my shipment, thank you so much

    #2893955

  • Success story image

    Excellent! This is the first time I used this to escalate the service issue. This facility is very good and helps uphold the consumer grievances

    #2916054

  • Success story image

    Excellent! I got Remarkable Support from NCH Team.

    #2921963

  • Success story image

    xxxx (the company) refunded the amount

    #2971627

  • Success story image

    Excellent! Because of Consumer helpline I got my money. Thanking you!

    #2906153

  • Success story image

    Excellent! So fast and quick resolution thank u

    #2965167

  • Success story image

    Excellent! Amazing. Greatly thankful for the quick and satisfying resolution. From start to end super follow up. I was called personally to know whether amount received in full and asked whether i am satisfied or not. Fantastic. A great thanks to everyone involved. I am very much pleased.

    #2929742

  • Success story image

    Excellent! Ultimate service and thanks to take action in this problem. Salute sir.

    #2935242

  • Success story image

    Excellent! Amazing platform to help consumers where they feel helpless being powerful companies on other side

    #2956924

  • Success story image

    Thank you so much for your support. Really I am very grateful to you.

    #2954154

  • Success story image

    Consumer called up NCH to inform that the amount of ₹1018.16 was reversed by the bank.

    #2961741

  • Success story image

    Excellent. Very good work. I have received refund. I am very happy with your action

    #2894918

  • Success story image

    Excellent! Already you have excellent service. My grievance was resolved expeditiously. Thanks for all your help

    #2938555

  • Success story image

    Excellent!

    #2923328

  • Success story image

    Excellent! Thank u so much NCH. This company has refused to give my claim with unexpected reason but Thank u to NCH; finally I have received my claim.

    #2953855

  • Success story image

    Excellent! Resolution was excellent and very quick. You are given me awesome support... excellent work... keep it up... There is nothing to improve as you giving exceptional support.

    #2939938

  • Success story image

    Thank you so much for resolving this and I really appreciate your service.

    #2965900

  • Success story image

    Would like to thank, you are doing such good work for people because nowadays many organisations or companies are doing wrong thing with us. As of now over all service was good. If youll give comments option on ticket as in progress status mode.

    #2977800

  • Success story image

    Excellent! I am very grateful to NCH. Thank you so much for the help and support.

    #3027608

  • Success story image

    Excellent! The case was resolved. I have received my refund now. Thank you very much. It will be helpful if you could let us add comments when the case is open.

    #2975546

  • Success story image

    Excellent. The New replacement is working perfectly. I am satisfied with the redressal NCH. Thank you very much. It was a good experience thanks for the Support. The faith on the system is now even stronger.

    #2918773

  • Success story image

    When NCH contacted the consumer, he confirmed that the amount of ₹10,000 has been credited in his account.

    #3030602

  • Success story image

    Excellent! Really super. Thanks a lot.

    #2885968

  • Success story image

    Excellent! Extremely satisfied with the help extended by Consumer helpline. My complaint was quickly actioned by xxxx team and refund was issued on priority. Many thanks for helping.

    #3026985

  • Success story image

    Excellent. Thanks.

    #2945442

  • Success story image

    Excellent. Thank you for such a quick action. Good governance. Happy with such a smooth government service.

    #3012092

  • Success story image

    Excellent. Without the involvement from NCH, the issue would not have solved. Thanks a lot NCH!!

    #2998599

  • Success story image

    Excellent. Thank you so much for helping me. I have received my money.

    #3021201

  • Success story image

    Excellent. Thank you for resolving this issue. Company has provided a new speaker replacement

    #3001392

  • Success story image

    Excellent! We have received New Product .Thank you.

    #2939842

  • Success story image

    Excellent! I would like to highly appreciate the help from Consumer helpline on this matter. Thanks for fast resolution for the problem. A BIG THANKS TO THE TEAM!

    #2987295

  • Success story image

    Excellent.Thanks.

    #2999599

  • Success story image

    Excellent. Lot of people is not aware about this facility. This facility is very helpful to ordinary citizens. Thank you. JAI HIND

    #2981106

  • Success story image

    I got the full refund on 21st September 2021. Thanks.

    #2960848

  • Success story image

    Excellent! Keep it up.

    #3062033

  • Success story image

    Excellent! You guys are doing a brilliant job. Thank you

    #3074931

  • Success story image

    Excellent Action expedited after registering complaint with consumer helpline

    #2982441

  • Success story image

    Excellent. So fast and quick resolution thank u

    #2965167

  • Success story image

    Excellent. Thanks to this excellent service offered by NCH. The follow-up was swift without me having to follow-up. I got full refund for the defective product.

    #2965119

  • Success story image

    Excellent. Very helpful for consumer

    #3045603

  • Success story image

    Excellent. Thanks for your kind support.

    #2968295

  • Success story image

    Excellent. I got the refund.

    #3001429

  • Success story image

    Excellent!!! Very nice….Thanks a lot..

    #3032400

  • Success story image

    Excellent! Thanks for the support. Got back my refund.

    #3043316

  • Success story image

    Excellent! Everything is fine.

    #3022014

  • Success story image

    Excellent! I am really satisfied, thank you so much.

    #3005364

  • Success story image

    Excellent support by NCH team XXXX has released my mobile phone. Thank you so much, it’s possible only with you support.

    #3031091

  • Success story image

    Excellent. Immediate action taken, thank you

    #3056736

  • Success story image

    Excellent! No suggestions from my end as you guys are awesome and really helpful. I really appreciate your help. Thank you so much team.

    #2974460

  • Success story image

    Excellent! बस, आपका नाम ही काफी है | you are working for the people only. Keep it up.

    #3012667

  • Success story image

    Excellent! My Grievances is resolved. This NCH App made xxxxxxx to reverse the recharge. I am so happy and satisfied with the work. Thank you so much

    #3093260

  • Success story image

    Excellent! I like NCH very much. Whenever I get in trouble, mostly in monetary transaction problems, the Name comes in My Mind is NCH. I have faith in NCH and the best part is you guys work so fast and get our problems resolved at the earliest. Thanks a lot.

    #3042964

  • Success story image

    Excellent. Really good.

    #3134764

  • Success story image

    Excellent. First time I lodged a complaint, and I am satisfied with the service provided by Consumer Helpline.

    #3013931

  • Success story image

    Excellent! I got the helmet as I requested.

    #3060303

  • Success story image

    Excellent service and I have received my refund. Thank you consumer court for your support.

    #3093551

  • Success story image

    Excellent, you’ve done your job very well and I'm happy with the response you gave on my concern and delighted that you took action on my issue without any further delay. Thank you for the support.

    #3081103

  • Success story image

    Excellent. Thanks for your all support sir/madam the company has initiated refund.

    #3095975

  • Success story image

    Very Good. Solved my issue but it’s very late. Thanks.

    #3090654

  • Success story image

    Very Good.

    #3013235

  • Success story image

    Excellent. Got the full refund of ₹1789.76/-!

    #3082434

  • Success story image

    Excellent. Very happy with the service. Got the replacement.

    #3103440

  • Success story image

    Very Good. Putting my Grievances here I think it made an impact and my issue was resolved. Thank You.

    #3076575

  • Success story image

    Very Good. Good Service

    #3065800

  • Success story image

    Excellent. My issue now resolved thanks thanks thanks to NCH. I got my phone just because I put my issue on NCH portal and after company arrange repair service for me. Now issue resolved thanks thanks thanks to consumer helpline. And consumer helpline staff also supportive

    #2957090

  • Success story image

    Excellent. I am glad for taking up my Complaint and resolving at the earliest. I will surely convey to others for your quick resolution. Thanks a lot.

    #2990100

  • Success story image

    Excellent, No Suggestions, in fact this portal is good and continue the same work, there are several cases in India, who all are facing of such issues. Thanks you

    #3117285

  • Success story image

    Excellent. Thanks for your all support sir/madam they company has initiated refund.

    #3136828

  • Success story image

    Excellent! I could not believe that my problem was resolved so fast. I have been following up with the merchant but all in vain. INGRAM helped me to get my refund within 2-3 days.

    #3085285

  • Success story image

    Excellent! Thank you; you are saint for weaker sections of consumers

    #3010946

  • Success story image

    Excellent. Thank you, you are always helpful. Keep up the Good work

    #3054742

  • Success story image

    Excellent. If you keep on providing such services, then people will not feel any hesitation in doing online transactions. Thanks.

    #3081343

  • Success story image

    The Company refunded me the full amount. Thank you NCH

    #3108102

  • Success story image

    Excellent, the company had given a refund of ₹ 9500/-

    #3093196

  • Success story image

    Excellent! I am happy that I received the refund, for which I waited for 1 and half years and wasted 2 months sending emails to xxxxxx.

    #3028691

  • Success story image

    Excellent! Thanks for the prompt feedback and resolving my query at the earliest convenience

    #3024060

  • Success story image

    Excellent. Hello Sir/ Madam. Greetings. My issue has been resolved as I have received my payment. I am highly thankful for your kind and valuable support. With best wishes

    #3067881

  • Success story image

    Very Good. After filing the complaint, company responded within 4 days and the matter was resolved

    #3021021

  • Success story image

    Excellent. Super-fast n fully satisfied.

    #3079862

  • Success story image

    Excellent. Keep it up. Done wonderful job in interest of consumers.

    #3123475

  • Success story image

    Excellent. So much helpful, they take immediate action against companies not responding. Thank u for help consumer care team.

    #3124357

  • Success story image

    Excellent. Thank you for your cooperation so I got my money early

    #3160566

  • Success story image

    Excellent. Your good working i am very very impressed.

    #3132360

  • Success story image

    Excellent. Good job done by team. Thanks for your support. My reimbursement issue resolved. Pls. support the needy

    #3103991

  • Success story image

    Excellent. Demands fulfilled by xxxxx. The consumer helpline is very efficient and quick. Thank you so much for this facility. Without registering in consumer portal, the resolution is not going to become easy. The Agent who spoke to me in Tamil was also very helpful. Thanks a lot.

    #3155231

  • Success story image

    Excellent services, quick redressal, easy communication available with NCH through the helpline and easy and direct contact to the company. Everything is fine. The website is also fast and well responsive. Thanks to GOI

    #3128987

  • Success story image

    No suggestions and no words for expressing my gratitude to this website!! Absolutely brilliant work. Thank you.

    #3085394

  • Success story image

    Excellent. Service has been excellent. Thank you very much for the co-operation and guidance

    #3081067

  • Success story image

    Excellent. The only suggestion is that please do not stop or overlook your services. As a customer you are the backbone to our interests. Thank you so much.

    #3134024

  • Success story image

    Excellent. I have no words to describe how great and efficient this service works. It's outstanding how the consumer helpline helps the consumer in such an easy way and takes swift action. Really proud as a citizen to have such great service. Hats off to you guys and thank you so much.

    #3163848

  • Success story image

    Excellent. No Suggestion, excellent job done, my issue is resolved, all credit goes to you, Thank you very much.

    #3133249

  • Success story image

    Excellent. I have received my refund. Highly obliged.

    #3149436

  • Success story image

    Excellent. Thanks

    #3141157

  • Success story image

    Excellent. Thank you for reaching out, company and been able to resolve my issue with utmost satisfaction. This helpline is indeed a life savior for customers who has issues with consumer products and thank you for all the great support!

    #3164183

  • Success story image

    Excellent. Excellent service on behalf of the Government of India. If not for this facility, I would have been stuck with a faulty product with no redressal. It's also a lesson to companies that they can't consumers for granted any longer. Thanks a lot.

    #3200699

  • Success story image

    Excellent. Nothing more. Your team is already doing a fantastic and a thankless job. Really appreciate your efforts.

    #3197196

  • Success story image

    Excellent. Thank you so much for the service. It was quick, reliable and very helpful. My grievance got resolved. All thanks to your team.

    #3197594

  • Success story image

    Excellent. Thank you NCH. You have proved like a lifeline to everyone. Thanks

    #3213277

  • Success story image

    Excellent. Issue resolved!! Company has provided replaced TV worth Rs. 17490

    #3143200

  • Success story image

    Excellent. Issue resolved! Got the replacement of shoes worth Rs. 6797 from the company on 24.12.2021.

    #3161748

  • Success story image

    Excellent. Thanks to Govt. of India for providing platform like this. Again thanks

    #3232990

  • Success story image

    Excellent. Thank you NCH team

    #3214096

  • Success story image

    Excellent. Thanks a lot for your speedy action

    #3165278

  • Success story image

    Excellent. Thanks a lot sir for putting effort

    #3179817

  • Success story image

    Excellent. Very nice Good service

    #3273885

  • Success story image

    Excellent. Issue resolved! Got a refund of Rs.3368 from the company

    #3217776

  • Success story image

    Very good. Well done.

    #3159028

  • Success story image

    Got my refund. Thanks to national consumer helpline.

    #3221266

  • Success story image

    After the complaint in the National Consumer Helpline, i got my refund, thank you so much.

    #3269330

  • Success story image

    Excellent! Thanks to the Ministry of National Consumer Helpline. My complaint is resolve.

    #3231323

  • Success story image

    Excellent. Excellent work done. No issue arises.

    #3217652

  • Success story image

    Excellent! All products delivered

    #3225537

  • Success story image

    Excellent. Thank you consumer helpline for getting my refund. Thank you so much! I'm really thankful to this forum! Much much appreciated.

    #3240624

  • Success story image

    Excellent. Best portal for resolving consumer services.

    #3257137

  • Success story image

    Excellent! Satisfied with the service

    #3298033

  • Success story image

    Excellent! Excellent service, I don't have suggestion because all seems very well managed, after struggling a lot I made only one call in the toll free no. And then the problem is resolved very smoothly. THANKS A LOT

    #3281681

  • Success story image

    Excellent! Excellent service by NCH

    #3370830

  • Success story image

    Excellent! Keep up the good work.

    #3357164

  • Success story image

    Excellent! Great response. Please keep supporting general public in these cases.

    #3320290

  • Success story image

    Excellent! I'm feeling lucky, Thank you.

    #3391136

  • Success story image

    Excellent! Thank you for your kind support.

    #3379575

  • Success story image

    Excellent! Actually its excellent my problem was solved in 3hrs

    #3339697

  • Success story image

    Excellent! Fully Satisfied

    #3247454

  • Success story image

    Excellent. Resolved.

    #3238483

  • Success story image

    Excellent! I came to the National Consumer helpline as the last option for my issue. Thank you for the quick response. Apple took up the case, and even though it took time, the authorized service providers and company coordinated to resolve it.

    #3196512

  • Success story image

    Excellent! It is a wonderful experience. The company called me and handed over the amount in full, which it was vehemently refusing. Thanks for the intervention and TIMELY resolution

    #3311381

  • Success story image

    Excellent! Received the amount. YOUR SERVICE VERY EXCELLENT. Thank you very much Sir.

    #3324694

  • Success story image

    Excellent! Thanks for cooperation I received the refund

    #3285968

  • Success story image

    Excellent! Great response.

    #3392906

  • Success story image

    I am very pleased with the resolution. This is a great Government of India help to consumers. Really appreciated

    #3364092

  • Success story image

    Excellent! No suggestions as such but Thank you so much!! It was a hassle free experience overall and I got my refund.

    #3305809

  • Success story image

    Excellent! Thank you so much Consumer helpline to provide my ₹1299/- in my wallet.

    #3356301

  • Success story image

    Excellent! Many thanks for the prompt action. Keep up the good work.

    #3366977

  • Success story image

    Excellent! EXCELLENT SERVICE.THE BEST EXPECTED RESULTS WITH IN 2 DAYS.

    #3405381

  • Success story image

    Excellent! Thanks for your support I just received refund. Thanks a lot.

    #3402619

  • Success story image

    Excellent! Super work.

    #3361997

  • Success story image

    Excellent. Thank you very MUCH NCH and Team, I received my refund yesterday and faith has been restored with you guys. I bow to you and your team. Regards, a Common Man

    #3375204

  • Success story image

    Excellent! Amount Reflect In my account NO ANY SUGGESTIONS THANK YOU U R SUPPORT THANK YOU INDIA

    #3356964

  • Success story image

    Excellent. Thank you. Now the service is good.

    #3352085

  • Success story image

    Excellent. Thank you. Thank you. Company has refunded me. All because of national consumer helpline

    #3418688

  • Success story image

    NCH Feedback Excellent. Thanks you so much

    #3465311

  • Success story image

    EXCELLENT. Thanks

    #3465590

  • Success story image

    Excellent Thank You for resolving the case. Good Experience with Consumer Forum. I got the amount I paid for the product.

    #3305143

  • Success story image

    Excellent. Thanks NCH, after your involvement in this matter, company executive contacted me and exchanged the defective product with Pick up & Drop facility. Thank You Very Much.

    #3320338

  • Success story image

    Excellent. Thanks for your support

    #3397228

  • Success story image

    Excellent. Excellent Service.

    #3444475

  • Success story image

    Excellent! Respected Sir, as per your taken step xxxxxx (agency) returned my money as says. Thanks a lot to you.

    #3496209

  • Success story image

    Excellent! No suggestions. Worked perfectly

    #3526618

  • Success story image

    Excellent NO any suggestions sir/madam, you are the hero for a consumer. Thanks a lot all your team

    #3541558

  • Success story image

    Excellent Thanks NCH for all your support and help and intervention otherwise it still wouldn't not been resolved!!

    #3552466

  • Success story image

    Excellent thanks for your kind cooperation or special thanks to NCH for their prompt action if such type of institution being available no one can fraud and I’m very much thankful to NCH

    #3543641

  • Success story image

    Thank you very much to the team of National Consumer Helpline. I really appreciate their service. it is because of them that my Grievance was resolved.

    #3453664

  • Success story image

    When NCH contacted the consumer, he confirmed that he had received the refund of ₹50,000/- in his bank account.

    #3697193

  • Success story image

    Excellent ! Issue Resolved, thanks to NCH

    #3762121

  • Success story image

    Refund duly received.

    #3704899

  • Success story image

    Excellent! Speechless at the excellent service provided. A month long issue solved in a day. Few people know about this forum so more advertisement on social media, YouTube etc for mass awareness.

    #3716361

  • Success story image

    Excellent! Its a very excellent helpline by GoI, I am very much satisfied with it, Thank you.

    #3709918

  • Success story image

    Excellent! Resolved the problem. Thanks for your support.

    #3712576

  • Success story image

    Excellent! It was resolved within a day.

    #3770530

  • Success story image

    Excellent ! Thanks for your prompt help!

    #3768165

  • Success story image

    Excellent! Good Service

    #3735668

  • Success story image

    Excellent! Excellent Service.

    #3712215

  • Success story image

    Excellent! The refund has been made. Thanks for the excellent and prompt support. The issue was resolved within 24 hours of raising the complaint. Just Amazing!

    #3765418

  • Success story image

    Excellent! Thank you National Consumer Helpline for help and in resolving the issue

    #3719301

  • Success story image

    Excellent! Very good service, Thanks a lot

    #3664001

  • Success story image

    Excellent! No suggestions as such just want to thank for helping when no one was listening to the problem

    #3705103

  • Success story image

    Excellent! You are doing a great job by protecting Customer's right. Well done! If possible just provide regular comments mostly it can be weekly update to customers about progress on their complaint so that Customer can take next step according to that status update.

    #3744167

  • Success story image

    Excellent! Thank you consumer helpline only with your intervention the issue got resolved.

    #3753685

  • Success story image

    Excellent! Hats-off to this system developed by govt. for issuing grievance against suppliers. I was not getting responses from the Company's Support Executive. Hence, I had to raise a grievance on this system and the immediate next day a support executive from the Company called me and issued a refund for the service.

    #3829424

  • Success story image

    Excellent! Very good services. Perfect administration. I thanks to all administration team

    #381695

  • Success story image

    Excellent!!!! There are no suggestions at all. I am extremely happy to have received the refund after 2 years of continuous follow- up with no response from them. Happened to come across this website, registered a grievance and what a prompt response from INGRAM as well as the company within 24 hours!!!! At last, a website where consumers win without going to consumer court.

    #3753343

  • Success story image

    Excellent! More and more awareness campaigning is essential.

    #3756271

  • Success story image

    Excellent experience in getting things resolved.

    #3873182

  • Success story image

    Excellent! Thanks NCH Team, you are doing great job for customers. You are the safeguard of consumer rights of customer

    #385286

  • Success story image

    Excellent! Wonderful service from the consumer helpline. I got back my money from the airline for the exorbitant fees they have charged me. I am very thankful to this portal for resolving this issue so fast.

    #3753458

  • Success story image

    Excellent! Hi, First I want to say many thanks to help me out. You guys are amazing... Solved my concerns just in a month... Now take a stress free breath just because of you.... Thumbs-up

    #3772887

  • Success story image

    Excellent! First of all thank you very much for your prompt support, your service is excellent. He also suggested that it would help if any conference telephone facility could be provided during the process of redressal.

    #3617270

  • Success story image

    Excellent! Excellent services, Thank you very much

    #3844030

  • Success story image

    Excellent! I have raised 3 Grievances up till now and all are resolved quickly so Hearty Thanks to Grievance Authority

    #3853407

  • Success story image

    Excellent! Absolutely at par services.

    #3832902

  • Success story image

    Excellent! Thanks! Only because of this complaint the company has responded and refunded my money.

    #3820250

  • Success story image

    Excellent! Very prompt action. Thanks NCH.

    #3807923

  • Success story image

    Excellent! I would like to thank NCH for the quick response. I received the apology from the company and the invoice for my booking.

    #3794368

  • Success story image

    Excellent! India's fastest service under Government of India. Thankyou

    #3890890

  • Success story image

    Excellent! Good job. Love you guys. You are amazing.

    #3883749

  • Success story image

    Excellent! If you are right you will definitely get justice. Hats off to the team. Great work.

    #3904969

  • Success story image

    Excellent! No suggestions because action was taken very fast, i am very happy with this

    #3625187

  • Success story image

    Excellent! Thank you so much for responding so fast and solving my issue. Feeling very proud that our govt is that much concerned about consumer rights. Jai Hind

    #3576597

  • Success story image

    Excellent! It is my first complaint and the service is excellent. Without your help it could be never resolved

    #3908283

  • Success story image

    Excellent! Your service was really awesome. You have solved my issue and got my amount refunded.

    #3832524

  • Success story image

    Excellent! Excellent! Appropriate action was taken immediately.

    #3855160

  • Success story image

    Excellent! Please keep up the good work and make us proud. Thank you all. Jai Hind.

    #3937011

  • Success story image

    Excellent! Your services are great.

    #3796553

  • Success story image

    Excellent! Very quick approach and resolution .Thanks a lot team

    #3845547

  • Success story image

    Excellent! Thank you for valuable time and service

    #3935274

  • Success story image

    Excellent! Issue was resolved in a timely manner after raising in this helpline. Thank you!

    #3818379

  • Success story image

    Excellent! Thank you all who were involved to get the resolution

    #3834283

  • Success story image

    Excellent! Very good response from consumer helpline

    #3843716

  • Success story image

    Excellent! Thank you for always being our greatest supporter

    #3872164

  • Success story image

    Excellent! it is absolutely amazing service. I am really thankful to you.

    #3949544

  • Success story image

    Excellent! Thank you very much. I got my money back. Without your help, it wouldn’t have been possible. Thanks again.

    #3992120

  • Success story image

    Excellent! Excellent work from your side, big thanks

    #4011844

  • Success story image

    Excellent! Very much appreciate your support. After your intervention, they started responding. Thanks very much.

    #4027131

  • Success story image

    Excellent! Thank you super-fast result in only 2 days.

    #3908289

  • Success story image

    Excellent! This is to bring to your notice that i am happy my complaint solved by bank and thank you all consumer helpline members

    #3959844

  • Success story image

    Excellent! Thanks for your help! Company has refunded the money.

    #3956006

  • Success story image

    Excellent! Sir aap bhut accha kaam kr re ho,thanku sir

    #4025053

  • Success story image

    Excellent! Thanks NCH for the quick response.

    #4050205

  • Success story image

    Very Good! My issue has been solved because of NCH.

    #4061987

  • Success story image

    Excellent! Thank you very much for your support.

    #4056844

  • Success story image

    Excellent!. It is unbelievable that issue resolved in 5 days. Thanks to Govt.

    #4045776

  • Success story image

    Very Good! Thank you very much the complaint is resolved.

    #4034571

  • Success story image

    Excellent! The amount has been refunded. Thank you very much for the NCH team.

    #4051395

  • Success story image

    Excellent ! Thank you for all that you do to ensure customer grievances are addressed. I got my money credited to my account. Appreciate your help!

    #4224295

  • Success story image

    Very Good! Problem was solved successfully satisfied with the services provided by NCH to consumers. Thanks

    #4194826

  • Success story image

    Excellent! They refund the paid amount of Rs 2475/- in my account. Thank you for the action taken by you, so that they processed the refund

    #4208266

  • Success story image

    Excellent! I really am amazed by the response and the resolution provided in time bound manner. I now feel a lot safer and secured while doing online shopping. I am very thankful to the government for such initiative.

    #4144426

  • Success story image

    Very Good! Claimed refund has been credited to my account yesterday after one week of your follow up. I express gratitude and thank you very much for your kind support and swift action.

    #4215876

  • Success story image

    Excellent! I got my full refund. Thank NCH for you contribution and support.

    #4247303

  • Success story image

    Excellent! Thanks Team Modi Ji for establishing such a wonderful desk to resolve Consumer grievances.

    #4246978

  • Success story image

    Excellent! Thank you for your support. Got the full refund, which was pending for months.

    #4048921

  • Success story image

    Excellent! Thank You for such miraculous support

    #4105358

  • Success story image

    Excellent! It was resolved. The company settled the amount. Thank you very much for your support. Because you followed it up with the company, they were quick in resolving this.

    #4209395

  • Success story image

    Excellent ! Thank you National Consumer Helpline. The complaint is resolved.

    #4230022

  • Success story image

    Very Good! Problem was solved successfully satisfied with the services provided by NCH to consumers. Thanks

    #4194826

  • Success story image

    Excellent! Thank You for such miraculous support

    #4105358

  • Success story image

    Excellent! Thanks for your support. The company accepted that it was their mistake and agreed to provide the offer that they have committed.

    #4266432

  • Success story image

    Excellent! Thank you so much for the follow-up and effort you have done. Because of your follow-up, they have dispatched the RC book and I received the same. If you had not supported I might not have got the original RC book. Thank you so much.

    #4209395

  • Success story image

    Excellent!. Thank you NCH once again for your stellar support.

    #4263991

  • Success story image

    Excellent! I have received refund amount. Thanks National Consumer Helpline

    #4222256

NCH Videos and Podcasts

NCH 2.0 - Empowering Consumers

Languages Icon
17 Languages
Channel Icon
Omni Channels
Partner Icon
Convergence Partner
Consumer Icon
Call back facility

Multiple ways to lodge grievances

WhatsApp

National Consumer Helpline,
Department of Consumer Affairs, GOI

Chat Now