Register
Track Now
Upload
Excellent. Through this portal government is doing a great job, just wishing that the general publics are made aware of such service which will be of great help to the public. Keep it up!
Consumer Access Platforms
NCH Success Stories
View all Stories-
-
Very Good. I appreciate the fact that the grievance was followed up and timely update was provided. Given the number of Indian citizens and numerous complaints filed on daily basis, this initiative is worthy of praise. Thank you.
-
Thanks for your support. We received refund today. Consumer Feedback on INGRAM: Excellent. Got excellent help.
-
Excellent, very prompt and helpful service by government much needed in today's time.
-
When NCH spoke to the consumer, he confirmed that the company
-
Excellent, really this platform is very good...
-
I was facing network issues from long time.
-
I got my refund. Thanks.
-
The amount was credited! Excellent. Thanks for the support.
-
Excellent. Thank you for excellent support.
-
Thanks a lot for your cooperation. Courier was
-
Thank you Consumer Grievance team. Merchant
-
When NCH spoke to the consumer, he confirmed that he had
-
Excellent, the issue was resolved. Thank you.
-
I withdraw all amount from wallet. Thank you, all team
-
I am very happy; my issue is fixed after a long time
-
Excellent! Very Excellent
-
Excellent! Very Helpful
-
Thanks so much the issue stands closed post
-
Thank to Consumers Rights team by whom my
-
As a satisfied person I would like to suggest to create awareness regarding NCH so that it will help people to know their consumer rights.
-
Excellent, we received the replacement. We are grateful to NCH for their timely intervention. But for you, they would not have responded. Our sincere thanks to NCH for restoring the consumer rights. Thanks a million to NCH team for quick resolution.
-
Excellent! Good.
-
Excellent! Thank you very much for your kind
-
Issue solved
-
Amount Credited into wallet.
-
Excellent. No Suggestion!!!! One of the best Services provided by the Government. Hats off!!!
-
Excellent. No suggestions.
-
Excellent! Thank you very much. Your service is very good.
-
Excellent! Great initiative by Indian Govt. for customers.
-
Thanks for the wonderful help.
-
Thank you a lot. Resolve just for you.
-
The support that consumer helpline provided was excellent and these people understand the feelings of a consumer when they get cheated due to online frauds that most of the sellers do this time. I got my money back and wish consumer executives all the best for future endeavors.
-
Thanks for your support.
-
Received amount, Thanks a lot.
-
Excellent! Thank u so much
-
Excellent. My issue was resolved
-
Very Good. Really good service and satisfied with
-
Good. Thank you very much. Keep up the good work.
-
Excellent. Thanks a lot, to Consumer Grievance Team of India. You proved we have good governance in our country.
-
refund successfully credited...THANKS
-
Excellent! Great job. Thanks
-
Excellent. My amount is credited to my account.
-
Refund Received.
-
Thanks for your prompt action. Through I didn't receive the products, got my refund. Thanks
-
I have received my complete refund of the product which I have purchased.
-
Excellent
-
The company finally processed the refund after a delay of more than 30 days. But thanks to this grievance process of consumer affairs by government of India, they were forced to take action again to close this.
-
Problem resolved by company. Policy is renewed by same company.
-
I am happy that this site made by govt. The company refunded my money.
-
Very Good! Good Service.
-
Satisfied with Consumer helpline.
-
Excellent.!
-
Excellent. Thanks for help in this situation. Excellent job.
-
Thanks a lot, to working team INGRAM.
-
Received satisfactory resolution. Thank you, consumer helpline. Without your intervention, this wouldn’t have been possible.
-
The Airlines has refunded my amount and soon the travel agency will transfer it to my account.
-
Very Good! My problem was completely neglected by the company......a great thanks to NCH. Further I request NCH that, this type of negligence by companies should be dealt with strictly.... companies should be awarded financial penalty, if problem is being solved through NCH.
-
Very happy with the prompt service. Very useful and effective. Awesome!!!!
-
Company has done refund. I have received refund
-
Jeweler refunded the excess amount that he charged unfairly. I want to close the case/complaint.
-
NCH out called the consumer and he confirmed that his issue has been resolved as the company has replaced the product.
-
Problem Solved
-
Got the refund back from the company. Thank you for the
-
Thanks consumer affairs for responding and resolving this issue.
-
After registering the complaint in consumer helpline, within 6 hours my problem is resolved. I convey my thanks for resolving this issue and also, I request you to please close this registered complaint. Thank you very much.
-
Received soft copy of my policy.
-
I have received the refund, thank you.
-
Issue resolved. Thanks.
-
Pending amount is credited and complaint has been resolved. Thanks a lot for your support.
-
Excellent. Wonderful platform for redressal.
-
I got the refund of my money. Thanks to NCH. I request NCH to take severe action against the company, since I'm not the only person who got cheated, there are lot more people affected. It's a big harassment by the company to the consumers. Without NCH I would have never got my money back, so I thank you once again.
-
Excellent! The bank refunded my amount. Very good follow up by NCH. Appreciate it very much.
-
Excellent! Very much delighted and obliged with the help of National Consumer Helpline. Thanks for all your support to get this done
-
When NCH spoke to the consumer, he confirmed that the issue had been resolved, and he had got the refund.
-
When NCH spoke to the consumer, he confirmed that after lodging the grievance on portal he received ₹ 4100/- refund from the company, hence issue resolved.
-
When NCH spoke to the consumer, he confirmed that he had got the refund of the amount paid of ₹36990 in his account. He was very happy with the efforts made by NCH.
-
When NCH called the consumer, he confirmed that he had received the refund amount of ₹2689/-. He was happy and satisfied.
-
When NCH spoke to the consumer, he confirmed that he had got the refund of ₹9499 in his account. He was very happy and satisfied with the efforts made by NCH.
-
Excellent! Good service and now I am feeling relaxed
-
When NCH spoke to the consumer, he said that when he presented the cheque to his bank for encashing, he got the sms from the bank that the cheque was not processed as a wrong year (2020 instead of 2021) had been mentioned on the cheque. Thereafter NCH again took up the matter with the company and then the company responded that” Amount has been refunded to Consumer”.
-
Excellent! Thanks a lot to consumer helpline. Because of you, replacement is done
-
Excellent. Lots of thanks again for intervening and solving this matter. Very much thankful to you sir. I am really happy that every issue is being taken care of. Thanks again from core of my heart.
-
Excellent, I have received my refund. Thanks.
-
Excellent, You are superb. Thanks you so much. The company was not responding me but after your intervention I got my money back. Thank you so much again.
-
Excellent, Really appreciate the help of portal for resolving my house durable issue... Thank you so much
-
When NCH spoke to the consumer he confirmed that he had got a refund of ₹20500/- with compensation.
-
Excellent! I am quite happy in the way and speed in which the consumer helpline helped in resolving the issue.
-
Thanks, I got my money back.
-
When NCH spoke to the consumer, he confirmed that the claim had been settled and the amount of ₹100000.00 had been received from the company.
-
Excellent! Thanks a lot for the quick resolution and this is really helpful for the common man.
-
Very Good! Thank you so much consumer helpline.....but if you provide more fast service than it will be excellent.
-
I have received the refund from the seller/website. Thanks for your help. Thanks a lot.
-
The AC which was defective was replaced by the company. It is working to the satisfaction. Hence I request the grievance to be closed. Thank you for the support.
-
Excellent! Thank you team, i am really thankful to all team for the stand behind the common man and result got
-
Excellent.
-
Refund received.
-
When NCH spoke to the consumer, he said that he had booked the hotel for two days but he was allowed to use the hotel venue and their services for one day only. The Balance amount of ₹2 Lac approx. was refunded to him, hence issue resolved. He is happy with the response.
-
When NCH spoke to the consumer, he confirmed that he had received ₹1455/-refund from the company.
-
Thanks for taking my complaint and forwarding to concern company, my problem is solved. Consumer App is an initiative of the Department of Consumer Affairs, Government of India. Thank you very much.
-
Very Good! Prompt action. Keep it up.
-
When NCH spoke to the consumer, he confirmed that his grievance has been resolved, and he had he got the full refund, and conveyed his thanks to NCH.
-
When NCH spoke to the consumer, he confirmed that the grievance had been resolved and the speaker had been replaced by the company. He was happy with the efforts of NCH.
-
Very good! I am very much happy with initiative of Consumer forum.
-
Thanks for giving quick response.
-
I have received my refund cheque. I would request the ministry to take strict actions against the company so that they don't repeat these mistakes again.
-
Excellent
-
Excellent! Best service, problem solved within 3 days
-
Thank you so much.
-
Thanks, product was repaired by company.
-
Excellent! Thank you very much for your immediate support and resolving the issue.
-
Excellent! Service is excellent but most of the people doesn't know about you. So need more awareness program with the people those who get benefitted through your services.
-
Issue resolved from both the end.
-
Thanks a lot consumer helpline
-
Excellent! I am satisfied with the company's response. I would like to thank this forum for solving this dispute. We can now close this case.
-
thank you so much for stepping in - I have got my refund.
-
Satisfactorily resolved by NCH. Great service
-
Excellent! All is good.
-
Thank you all, yes I have been replaced with a new TV of same model.
-
I got a call from the customer case and the issue was resolved. Thank you for the support.
-
Repairs accepted.
-
The Company returned the booking amount. However as a vigilant consumer, warning may please be issued not to commit such type of mistake in future.
-
Hi NCH Team, Thank you very much for your wonderful contribution and support, i have received my refund in the original payment method.
-
Gave an exception and offered free repair of the product without any additional charges
-
Excellent! I am very much satisfied with your service
-
Excellent ! It is a perfect platform for addressing grievances. Full transparency is maintained
-
Excellent! It is a very helpful site to complain against any undoing by the company or vendors. Thanks.
-
Excellent! I am satisfied
-
Thank you so much for your help. I'm so glad you helped me out. It wouldn't have been possible without you.
-
Excellent! Thanks for providing wonderful support. I have received refund from the company
-
Excellent! I am very happy with the services. Though it has taken a little time but all my queries are resolved. Thank you very much to all the team involved in this. Keep it up.
-
The Company has delivered the right monitor and hence I would like to close the grievance and confirm it as resolved.
-
Excellent! Thank you for your kind cooperation and for helping me in hard times
-
Excellent! Thanks for co-operating and helpline in this case. You all are doing a great job. I again submit my thanks to you and all your team. God bless you all.
-
Thank you Consumer helpline for your timely intervention, helping me to get the refund from the merchant. Keep up the good work !!
-
Excellent! Excellent and fast disposal by NCH. Truly satisfied and I recommended my friend circle to approach this site.
-
When NCH spoke to the consumer, he confirmed that the company had delivered the products, and he was happy with the response.
-
Excellent! Thanks a lot for consumer helpline; i received money ₹ 5,050 on 13-March-2021 that was charged by company for repairing the product under 100% warranty. Thanks once again to consumer helpline agents effort for justice.
-
Excellent ! Please provide an option to close the case. I was trying to close this after I got the resolution, but I couldn't find an option.
-
Refund received!! Thank you!
-
The issue has been resolved.
-
Refund has been received. Thanks for your support.
-
Thank you so much for the help. I got the delivery
-
Thank you: Consumer Affairs, You solved my months old grievance without going anywhere just with some clicks online.
-
XXX has made the full refund and the same has been credited to my account today. Thank you
-
EXCELLENT! NATIONAL CONSUMER HELPLINE IS VERY USEFUL TO SETTLE THE GRIVANCES RELATING TO CONSUMERS. THE STAFF AND ITS DIRECTOR ARE DEDICATED TO HELP THE CONSUMERS FOR SOLVING THEIR GRIEVANCES.
-
Excellent ! Good job Sir
-
Excellent! Repair was done and fully happy with the process. THANK YOU very much.
-
Excellent! You are excellent
-
Excellent.
-
Refund Received.
-
When NCH spoke to the consumer, he confirmed that he had received the full refund of ₹1750/-.
-
Thank you Team as I got call yesterday for replacement and I have replaced it today.
-
When we spoke to you on 22nd May 2021, you confirmed that you received the full refund on 18th May 2021. Hence issue resolved.
-
When we spoke to you on 19th May 2021, you confirmed that you received a refund of ₹2920.63/- . Hence issue resolved.
-
When NCH spoke to the consumer, he confirmed that he had received the full refund from the company.
-
Excellent! The service by consumer helpline is excellent and prompt. This one helpline is a hope for all consumers when in need. Great show, keep it up!
-
As the matter lodged by me with the Consumer grievance helpline has been expeditiously resolved by this esteemed platform, I convey my heartiest thanks and regards to the team of consumer grievance helpline portal for the same. I appreciate the work being done by you for the welfare of the people. I also am thankful to our Government to have initiated such a reformative measure to dispose of the grievances of the people in a speedy manner. Thank you
-
I highly appreciate the way NCH dealt with my complaint and took it with the concerned company, in lightning speed, and in the process helped me to amplify my voice and concern and closing the matter within record 1 day. The company that was indifferent and insensitive to my complaint became very proactive. I have thus discovered the power of NCH platform that could be leveraged by the consumer if he is being played or fooled by the corporates
-
Very Good! Thank you so much.
-
Excellent! Thank you so much consumer helpline. I received my replacement mattress. Thanks a lot.
-
Excellent! I am very much satisfied with the service and thankful to the whole team of consumer helpline. Your service is very fast and excellent. Tussi gr8 ho!! It was unbelievable that I got 50K reverse in my account. Again a very much big Thank U. God bless you all.
-
Excellent! After posting the complaint on National Consumer Grievance portal, got quick response from the company and the problem was solved in two days. Thank You!
-
Excellent! Satisfied
-
Got refund.
-
I got my refund. Thank you NCH!
-
When consumer was spoken to, by NCH, he confirmed that he had received the refund of ₹1083/- .
-
When NCH spoke to the consumer, he confirmed that he had received the refund of ₹1082/- from the company.
-
Excellent! I sincerely thank you for supporting and getting my issue resolved
-
Excellent! All things are best
-
The issue is resolved. The company has solved the problem. I am happy with the resolution. Thanks
-
Excellent ! Unbelievable dispute handling speed & efficiency. I think this is an excellent department run by the government of India.
-
Excellent! Great resolution, really it resolved in two days, thank you.
-
Very Good! It has been proved that after logging complaints only cases gets resolved. This has been a true experience & many thanks for your support in resolving the case within 15-20 days.
-
Excellent! Money refunded plz close case.
-
Excellent! Good.
-
Received money and shoes were collected.
-
Resolved by dealer.
-
Excellent! I am extremely thankful for such a fast service.
-
Excellent! Go to portal for consumer related complaints. Easy to use and early resolution.
-
The e–Gift Card was redelivered by the bank. Received email confirmation from the Customer Care support and also from the Recipient. Thanks Consumer Helpline, you are doing a great job by helping the consumers.
-
Thank you Consumer Helpline for your intervention and help to close the issue
-
Excellent. Awesome response.
-
Excellent. A refund amount of ₹ 2999 has been initiated by the company after making me wait for more than one and half months. All thanks to National Consumer Helpline. Please continue providing such great support. Extremely satisfied by this helpline!!
-
Excellent! Sir/Mam thank you very much with your help, I have got this laptop, the quality of this laptop is low but it is fine. Thanks
-
When NCH spoke to the consumer, she confirmed that she had got the refund of ₹71250/- from the Private education company, and that she was happy with the resolution.
-
Excellent! Really a great service. Always prompt in handling issues. Thanks for retrieving my package and the refund amount.
-
Excellent! Consumer Helpline services are excellent
-
Excellent! Thanks for the support. Got back my Refund.
-
Excellent! Thank you very much for your support and prompt service
-
Excellent! The process was very smooth and I am very happy with the service
-
When NCH spoke to the consumer; he confirmed that he had received the full refund amount from the company. He said that this was possible because of NCH, and he was very happy with NCH work.
-
Excellent! I am pleasantly surprised by our authorities working so flawlessly.
-
Excellent! Problem is solve thanks you so much
-
This forum helped in getting the issue resolved. The response from the firm was prompt and very good when approached via this forum.
-
Thanks Consumer help line. Because of your effort, i got received the refunded amount in my credit card account.
-
item delivered thank you.
-
Excellent ! Refund received successfully. Thanks to all.
-
Excellent ! Thank You for support I got my refund.
-
Excellent ! I am so satisfied with this service EXCELLENT
-
Excellent ! I love the service. The agent persistently worked on my case. Thank you so much and God bless you for defending the rights of the victims.
-
Excellent!. Nice platform to resolve customer’s grievances quickly
-
Excellent. I am very satisfied with this service! Thank you!!!
-
Excellent! Your service is very good. It helps people to solve their problems. Give direction to all insurance company, not to reject claim due to useless reason in covid-19 pandemic. It's time to test insurance company.
-
रिफंड देने के लिए सोमवार को बोला दुकानदार ने और कंपनी ने बोला कि आप रीफंड ले जाए
-
Excellent! I'm impressed by the systematic and quick action taken by INGRAM and I got my refund. Thanks a lot guys.
-
When the consumer was spoken to, he confirmed that the issue was resolved and the amount of ₹ 30,000 /- had been credited in his account.
-
When NCH spoke to the consumer, he confirmed that he had received the refund of ₹85000/-. Now the issue is resolved and he is satisfied with the same.
-
When NCH called you up, you confirmed that you had received the refund of ₹21097/-
-
When NCH spoke to the consumer, he confirmed that he had received the refund of ₹25000/- from the company.
-
When NCH spoke to the consumer, he confirmed that he had received the full refund of ₹1095/-. He was very happy and satisfied with the resolution.
-
Excellent! Thank you very much for your intervention. The issue has been resolved due to your swift response
-
Excellent! After complaining in consumer helpline my refund related problem immediately solved. Thank you
-
Very good Response. Fantastic Portal for raising grievances of consumers. Thank you!!
-
Excellent! Very good, I received my refund, thankyou NCH
-
Excellent! Thank you for helping me else I would have never got my money back
-
Excellent! Good Job !
-
Excellent. It’s very helpful.
-
Excellent!
-
Excellent! Dear Team, I am very thankful for your help. Really appreciate your efforts and the solution provided. I was struggling from last 2 months but now you resolved that. Thanks Again!!!!
-
Excellent! I am glad I contacted NCH. Everyone here is very supportive and understanding. NCH takes laudable efforts to protect consumer rights. I got a defective Refrigerator, was refused refund/replacement. Suffered 4months. In June contacted NCH, mid-July, got replacement. So happy, I will make more people aware of this. Thanks a bunch National consumer helpline.
-
Thank you.
-
Closed after Consumer helpline intervention
-
Excellent! All Good!
-
The Company gave me the response & solved my problem. Thank you so much "NCH”
-
Excellent! Thanks for your support for closing the respective issue.
-
Payment is received
-
Excellent! Very very thanks. My problem is fixed. This immediate action from you makes people believe still government supports or stands with public.
-
Excellent! NCH has helped me to receive my money back
-
Excellent! Your team work is very good and persons are honest
-
Excellent! Really Amazing Response from Team Supported. Refund of RS.10999 Received within 5 Days. From E-commerce Online Platform.
-
Excellent!
-
Excellent. Great.
-
Excellent! Thank you
-
Company has refunded the sum Rs.5000 after they have received mail from NCH.
-
Excellent! I got ₹30,499/- Refund from the company Thanks for the help. I am happy for your service.
-
Excellent!!! Refund received of ₹1349/-. Thank you so much, NCH
-
Excellent ! Thankyou very much sir. Saved me lot. thankyou. I m very happy about it
-
Excellent ! Thanks a lot consumer helpline team, after two months, now I'm received my promised offer.
-
Excellent! The helpline has always given resolution quickly
-
New replacement unit received from xxxx. Thank you for your support.
-
Excellent! Awesome services by the Govt. and staff here. Thank you so much for saving lots and lots of time. Everything is smooth and taken up on priority with continuous follow-up. Thanks again.
-
Excellent ! Finally I got justice, if this kind of forum was not there to address poor consumer's grievance like mine, then these kind of big companies would have swallowed consumers. Thanks a lot.
-
Excellent!.No suggestions. Just keep up doing this type of work. Thanks a lot.
-
Excellent !Very useful and responsive portal of government, thank you for helping me two times.
-
Excellent! Very good, I received my refund after Consumer helpline intervention!!! Thank you NCH
-
Excellent!
-
Excellent ! Thank you INGRAM ! The xxxx store at Ahmedabad has resolved the issue, collected the defective piece and replaced /installed Air-conditioner of another company with the payment of difference of price. I appreciate the efforts of INGRAM to help consumers who pay for the product for their use, but if cheated by any of the business organisations, he can complain at INGRAM. I am satisfied.
-
Thanks for the fast process
-
Excellent !
-
Excellent ! I got my refund. Thanks a lot guys
-
It’s all good.
-
Thanks for the help. Please close the ticket.
-
Excellent. Great Service.
-
Excellent! Absolutely satisfied with the resolution
-
Excellent! Excellent bridge to communicate direct Brand and getting resolved very soon. In My case after the request was raised here issue was resolved. Good Platform.
-
Thank you. After complaint my problem has been resolved.
-
My Issue resolved after grievance and 6 days taken to solve the issue and xxxxx company service is not good. My issue is resolved just because I have grievance in NCH. However company has told me didn't come under warranty Thank you.
-
I have received the refund, Thank You for your support
-
xxxxx ( company) provided a replacement. I will monitor the replacement fridge provided and incase of any issues, i will re-open the grievance raised. Thank you
-
Excellent! It can be a little faster
-
Excellent. Thank You!
-
Consumer called up NCH to inform that he had received the refund of ₹2055, and requested that his grievance be closed.
-
Excellent ! Very good efforts
-
Excellent ! I got my refund!!!! Thanks to all.
-
Consumer called NCH and informed that his issue was resolved as he had got a refund from the company.
-
Thanks xxxx (company) as well as Consumer Helpline, I got my money. Thanks a lot for your support.
-
Excellent! Good Service
-
Excellent! Thanks to Government Consumer Helpline for creating such system. Because of your support, we can raise issues and fight for our rights. I am happy with the service
-
Thank you so much for the support. After the complaint the company provided a replacement immediately.
-
Excellent! More and more people should get aware about this website
-
Excellent! Excellent Services
-
Excellent! They refunded the amount. Thankyou NCH
-
Excellent! Excellent Team work NCH. I have received my refund thanks NCH.
-
Excellent! NCH has helped me in great deal in getting me refund and taking matter properly with concerned company.
-
Excellent! Immediate action taken. I got my shipment, thank you so much
-
Excellent! This is the first time I used this to escalate the service issue. This facility is very good and helps uphold the consumer grievances
-
Excellent! I got Remarkable Support from NCH Team.
-
xxxx (the company) refunded the amount
-
Excellent! Because of Consumer helpline I got my money. Thanking you!
-
Excellent! So fast and quick resolution thank u
-
Excellent! Amazing. Greatly thankful for the quick and satisfying resolution. From start to end super follow up. I was called personally to know whether amount received in full and asked whether i am satisfied or not. Fantastic. A great thanks to everyone involved. I am very much pleased.
-
Excellent! Ultimate service and thanks to take action in this problem. Salute sir.
-
Excellent! Amazing platform to help consumers where they feel helpless being powerful companies on other side
-
Thank you so much for your support. Really I am very grateful to you.
-
Consumer called up NCH to inform that the amount of ₹1018.16 was reversed by the bank.
-
Excellent. Very good work. I have received refund. I am very happy with your action
-
Excellent! Already you have excellent service. My grievance was resolved expeditiously. Thanks for all your help
-
Excellent!
-
Excellent! Thank u so much NCH. This company has refused to give my claim with unexpected reason but Thank u to NCH; finally I have received my claim.
-
Excellent! Resolution was excellent and very quick. You are given me awesome support... excellent work... keep it up... There is nothing to improve as you giving exceptional support.
-
Thank you so much for resolving this and I really appreciate your service.
-
Would like to thank, you are doing such good work for people because nowadays many organisations or companies are doing wrong thing with us. As of now over all service was good. If youll give comments option on ticket as in progress status mode.
-
Excellent! I am very grateful to NCH. Thank you so much for the help and support.
-
Excellent! The case was resolved. I have received my refund now. Thank you very much. It will be helpful if you could let us add comments when the case is open.
-
Excellent. The New replacement is working perfectly. I am satisfied with the redressal NCH. Thank you very much. It was a good experience thanks for the Support. The faith on the system is now even stronger.
-
When NCH contacted the consumer, he confirmed that the amount of ₹10,000 has been credited in his account.
-
Excellent! Really super. Thanks a lot.
-
Excellent! Extremely satisfied with the help extended by Consumer helpline. My complaint was quickly actioned by xxxx team and refund was issued on priority. Many thanks for helping.
-
Excellent. Thanks.
-
Excellent. Thank you for such a quick action. Good governance. Happy with such a smooth government service.
-
Excellent. Without the involvement from NCH, the issue would not have solved. Thanks a lot NCH!!
-
Excellent. Thank you so much for helping me. I have received my money.
-
Excellent. Thank you for resolving this issue. Company has provided a new speaker replacement
-
Excellent! We have received New Product .Thank you.
-
Excellent! I would like to highly appreciate the help from Consumer helpline on this matter. Thanks for fast resolution for the problem. A BIG THANKS TO THE TEAM!
-
Excellent.Thanks.
-
Excellent. Lot of people is not aware about this facility. This facility is very helpful to ordinary citizens. Thank you. JAI HIND
-
I got the full refund on 21st September 2021. Thanks.
-
Excellent! Keep it up.
-
Excellent! You guys are doing a brilliant job. Thank you
-
Excellent Action expedited after registering complaint with consumer helpline
-
Excellent. So fast and quick resolution thank u
-
Excellent. Thanks to this excellent service offered by NCH. The follow-up was swift without me having to follow-up. I got full refund for the defective product.
-
Excellent. Very helpful for consumer
-
Excellent. Thanks for your kind support.
-
Excellent. I got the refund.
-
Excellent!!! Very nice….Thanks a lot..
-
Excellent! Thanks for the support. Got back my refund.
-
Excellent! Everything is fine.
-
Excellent! I am really satisfied, thank you so much.
-
Excellent support by NCH team XXXX has released my mobile phone. Thank you so much, it’s possible only with you support.
-
Excellent. Immediate action taken, thank you
-
Excellent! No suggestions from my end as you guys are awesome and really helpful. I really appreciate your help. Thank you so much team.
-
Excellent! बस, आपका नाम ही काफी है | you are working for the people only. Keep it up.
-
Excellent! My Grievances is resolved. This NCH App made xxxxxxx to reverse the recharge. I am so happy and satisfied with the work. Thank you so much
-
Excellent! I like NCH very much. Whenever I get in trouble, mostly in monetary transaction problems, the Name comes in My Mind is NCH. I have faith in NCH and the best part is you guys work so fast and get our problems resolved at the earliest. Thanks a lot.
-
Excellent. Really good.
-
Excellent. First time I lodged a complaint, and I am satisfied with the service provided by Consumer Helpline.
-
Excellent! I got the helmet as I requested.
-
Excellent service and I have received my refund. Thank you consumer court for your support.
-
Excellent, you’ve done your job very well and I'm happy with the response you gave on my concern and delighted that you took action on my issue without any further delay. Thank you for the support.
-
Excellent. Thanks for your all support sir/madam the company has initiated refund.
-
Very Good. Solved my issue but it’s very late. Thanks.
-
Very Good.
-
Excellent. Got the full refund of ₹1789.76/-!
-
Excellent. Very happy with the service. Got the replacement.
-
Very Good. Putting my Grievances here I think it made an impact and my issue was resolved. Thank You.
-
Very Good. Good Service
-
Excellent. My issue now resolved thanks thanks thanks to NCH. I got my phone just because I put my issue on NCH portal and after company arrange repair service for me. Now issue resolved thanks thanks thanks to consumer helpline. And consumer helpline staff also supportive
-
Excellent. I am glad for taking up my Complaint and resolving at the earliest. I will surely convey to others for your quick resolution. Thanks a lot.
-
Excellent, No Suggestions, in fact this portal is good and continue the same work, there are several cases in India, who all are facing of such issues. Thanks you
-
Excellent. Thanks for your all support sir/madam they company has initiated refund.
-
Excellent! I could not believe that my problem was resolved so fast. I have been following up with the merchant but all in vain. INGRAM helped me to get my refund within 2-3 days.
-
Excellent! Thank you; you are saint for weaker sections of consumers
-
Excellent. Thank you, you are always helpful. Keep up the Good work
-
Excellent. If you keep on providing such services, then people will not feel any hesitation in doing online transactions. Thanks.
-
The Company refunded me the full amount. Thank you NCH
-
Excellent, the company had given a refund of ₹ 9500/-
-
Excellent! I am happy that I received the refund, for which I waited for 1 and half years and wasted 2 months sending emails to xxxxxx.
-
Excellent! Thanks for the prompt feedback and resolving my query at the earliest convenience
-
Excellent. Hello Sir/ Madam. Greetings. My issue has been resolved as I have received my payment. I am highly thankful for your kind and valuable support. With best wishes
-
Very Good. After filing the complaint, company responded within 4 days and the matter was resolved
-
Excellent. Super-fast n fully satisfied.
-
Excellent. Keep it up. Done wonderful job in interest of consumers.
-
Excellent. So much helpful, they take immediate action against companies not responding. Thank u for help consumer care team.
-
Excellent. Thank you for your cooperation so I got my money early
-
Excellent. Your good working i am very very impressed.
-
Excellent. Good job done by team. Thanks for your support. My reimbursement issue resolved. Pls. support the needy
-
Excellent. Demands fulfilled by xxxxx. The consumer helpline is very efficient and quick. Thank you so much for this facility. Without registering in consumer portal, the resolution is not going to become easy. The Agent who spoke to me in Tamil was also very helpful. Thanks a lot.
-
Excellent services, quick redressal, easy communication available with NCH through the helpline and easy and direct contact to the company. Everything is fine. The website is also fast and well responsive. Thanks to GOI
-
No suggestions and no words for expressing my gratitude to this website!! Absolutely brilliant work. Thank you.
-
Excellent. Service has been excellent. Thank you very much for the co-operation and guidance
-
Excellent. The only suggestion is that please do not stop or overlook your services. As a customer you are the backbone to our interests. Thank you so much.
-
Excellent. I have no words to describe how great and efficient this service works. It's outstanding how the consumer helpline helps the consumer in such an easy way and takes swift action. Really proud as a citizen to have such great service. Hats off to you guys and thank you so much.
-
Excellent. No Suggestion, excellent job done, my issue is resolved, all credit goes to you, Thank you very much.
-
Excellent. I have received my refund. Highly obliged.
-
Excellent. Thanks
-
Excellent. Thank you for reaching out, company and been able to resolve my issue with utmost satisfaction. This helpline is indeed a life savior for customers who has issues with consumer products and thank you for all the great support!
-
Excellent. Excellent service on behalf of the Government of India. If not for this facility, I would have been stuck with a faulty product with no redressal. It's also a lesson to companies that they can't consumers for granted any longer. Thanks a lot.
-
Excellent. Nothing more. Your team is already doing a fantastic and a thankless job. Really appreciate your efforts.
-
Excellent. Thank you so much for the service. It was quick, reliable and very helpful. My grievance got resolved. All thanks to your team.
-
Excellent. Thank you NCH. You have proved like a lifeline to everyone. Thanks
-
Excellent. Issue resolved!! Company has provided replaced TV worth Rs. 17490
-
Excellent. Issue resolved! Got the replacement of shoes worth Rs. 6797 from the company on 24.12.2021.
-
Excellent. Thanks to Govt. of India for providing platform like this. Again thanks
-
Excellent. Thank you NCH team
-
Excellent. Thanks a lot for your speedy action
-
Excellent. Thanks a lot sir for putting effort
-
Excellent. Very nice Good service
-
Excellent. Issue resolved! Got a refund of Rs.3368 from the company
-
Very good. Well done.
-
Got my refund. Thanks to national consumer helpline.
-
After the complaint in the National Consumer Helpline, i got my refund, thank you so much.
-
Excellent! Thanks to the Ministry of National Consumer Helpline. My complaint is resolve.
-
Excellent. Excellent work done. No issue arises.
-
Excellent! All products delivered
-
Excellent. Thank you consumer helpline for getting my refund. Thank you so much! I'm really thankful to this forum! Much much appreciated.
-
Excellent. Best portal for resolving consumer services.
-
Excellent! Satisfied with the service
-
Excellent! Excellent service, I don't have suggestion because all seems very well managed, after struggling a lot I made only one call in the toll free no. And then the problem is resolved very smoothly. THANKS A LOT
-
Excellent! Excellent service by NCH
-
Excellent! Keep up the good work.
-
Excellent! Great response. Please keep supporting general public in these cases.
-
Excellent! I'm feeling lucky, Thank you.
-
Excellent! Thank you for your kind support.
-
Excellent! Actually its excellent my problem was solved in 3hrs
-
Excellent! Fully Satisfied
-
Excellent. Resolved.
-
Excellent! I came to the National Consumer helpline as the last option for my issue. Thank you for the quick response. Apple took up the case, and even though it took time, the authorized service providers and company coordinated to resolve it.
-
Excellent! It is a wonderful experience. The company called me and handed over the amount in full, which it was vehemently refusing. Thanks for the intervention and TIMELY resolution
-
Excellent! Received the amount. YOUR SERVICE VERY EXCELLENT. Thank you very much Sir.
-
Excellent! Thanks for cooperation I received the refund
-
Excellent! Great response.
-
I am very pleased with the resolution. This is a great Government of India help to consumers. Really appreciated
-
Excellent! No suggestions as such but Thank you so much!! It was a hassle free experience overall and I got my refund.
-
Excellent! Thank you so much Consumer helpline to provide my ₹1299/- in my wallet.
-
Excellent! Many thanks for the prompt action. Keep up the good work.
-
Excellent! EXCELLENT SERVICE.THE BEST EXPECTED RESULTS WITH IN 2 DAYS.
-
Excellent! Thanks for your support I just received refund. Thanks a lot.
-
Excellent! Super work.
-
Excellent. Thank you very MUCH NCH and Team, I received my refund yesterday and faith has been restored with you guys. I bow to you and your team. Regards, a Common Man
-
Excellent! Amount Reflect In my account NO ANY SUGGESTIONS THANK YOU U R SUPPORT THANK YOU INDIA
-
Excellent. Thank you. Now the service is good.
-
Excellent. Thank you. Thank you. Company has refunded me. All because of national consumer helpline
-
NCH Feedback Excellent. Thanks you so much
-
EXCELLENT. Thanks
-
Excellent Thank You for resolving the case. Good Experience with Consumer Forum. I got the amount I paid for the product.
-
Excellent. Thanks NCH, after your involvement in this matter, company executive contacted me and exchanged the defective product with Pick up & Drop facility. Thank You Very Much.
-
Excellent. Thanks for your support
-
Excellent. Excellent Service.
-
Excellent! Respected Sir, as per your taken step xxxxxx (agency) returned my money as says. Thanks a lot to you.
-
Excellent! No suggestions. Worked perfectly
-
Excellent NO any suggestions sir/madam, you are the hero for a consumer. Thanks a lot all your team
-
Excellent Thanks NCH for all your support and help and intervention otherwise it still wouldn't not been resolved!!
-
Excellent thanks for your kind cooperation or special thanks to NCH for their prompt action if such type of institution being available no one can fraud and I’m very much thankful to NCH
-
Thank you very much to the team of National Consumer Helpline. I really appreciate their service. it is because of them that my Grievance was resolved.
-
When NCH contacted the consumer, he confirmed that he had received the refund of ₹50,000/- in his bank account.
-
Excellent ! Issue Resolved, thanks to NCH
-
Refund duly received.
-
Excellent! Speechless at the excellent service provided. A month long issue solved in a day. Few people know about this forum so more advertisement on social media, YouTube etc for mass awareness.
-
Excellent! Its a very excellent helpline by GoI, I am very much satisfied with it, Thank you.
-
Excellent! Resolved the problem. Thanks for your support.
-
Excellent! It was resolved within a day.
-
Excellent ! Thanks for your prompt help!
-
Excellent! Good Service
-
Excellent! Excellent Service.
-
Excellent! The refund has been made. Thanks for the excellent and prompt support. The issue was resolved within 24 hours of raising the complaint. Just Amazing!
-
Excellent! Thank you National Consumer Helpline for help and in resolving the issue
-
Excellent! Very good service, Thanks a lot
-
Excellent! No suggestions as such just want to thank for helping when no one was listening to the problem
-
Excellent! You are doing a great job by protecting Customer's right. Well done! If possible just provide regular comments mostly it can be weekly update to customers about progress on their complaint so that Customer can take next step according to that status update.
-
Excellent! Thank you consumer helpline only with your intervention the issue got resolved.
-
Excellent! Hats-off to this system developed by govt. for issuing grievance against suppliers. I was not getting responses from the Company's Support Executive. Hence, I had to raise a grievance on this system and the immediate next day a support executive from the Company called me and issued a refund for the service.
-
Excellent! Very good services. Perfect administration. I thanks to all administration team
-
Excellent!!!! There are no suggestions at all. I am extremely happy to have received the refund after 2 years of continuous follow- up with no response from them. Happened to come across this website, registered a grievance and what a prompt response from INGRAM as well as the company within 24 hours!!!! At last, a website where consumers win without going to consumer court.
-
Excellent! More and more awareness campaigning is essential.
-
Excellent experience in getting things resolved.
-
Excellent! Thanks NCH Team, you are doing great job for customers. You are the safeguard of consumer rights of customer
-
Excellent! Wonderful service from the consumer helpline. I got back my money from the airline for the exorbitant fees they have charged me. I am very thankful to this portal for resolving this issue so fast.
-
Excellent! Hi, First I want to say many thanks to help me out. You guys are amazing... Solved my concerns just in a month... Now take a stress free breath just because of you.... Thumbs-up
-
Excellent! First of all thank you very much for your prompt support, your service is excellent. He also suggested that it would help if any conference telephone facility could be provided during the process of redressal.
-
Excellent! Excellent services, Thank you very much
-
Excellent! I have raised 3 Grievances up till now and all are resolved quickly so Hearty Thanks to Grievance Authority
-
Excellent! Absolutely at par services.
-
Excellent! Thanks! Only because of this complaint the company has responded and refunded my money.
-
Excellent! Very prompt action. Thanks NCH.
-
Excellent! I would like to thank NCH for the quick response. I received the apology from the company and the invoice for my booking.
-
Excellent! India's fastest service under Government of India. Thankyou
-
Excellent! Good job. Love you guys. You are amazing.
-
Excellent! If you are right you will definitely get justice. Hats off to the team. Great work.
-
Excellent! No suggestions because action was taken very fast, i am very happy with this
-
Excellent! Thank you so much for responding so fast and solving my issue. Feeling very proud that our govt is that much concerned about consumer rights. Jai Hind
-
Excellent! It is my first complaint and the service is excellent. Without your help it could be never resolved
-
Excellent! Your service was really awesome. You have solved my issue and got my amount refunded.
-
Excellent! Excellent! Appropriate action was taken immediately.
-
Excellent! Please keep up the good work and make us proud. Thank you all. Jai Hind.
-
Excellent! Your services are great.
-
Excellent! Very quick approach and resolution .Thanks a lot team
-
Excellent! Thank you for valuable time and service
-
Excellent! Issue was resolved in a timely manner after raising in this helpline. Thank you!
-
Excellent! Thank you all who were involved to get the resolution
-
Excellent! Very good response from consumer helpline
-
Excellent! Thank you for always being our greatest supporter
-
Excellent! it is absolutely amazing service. I am really thankful to you.
-
Excellent! Thank you very much. I got my money back. Without your help, it wouldn’t have been possible. Thanks again.
-
Excellent! Excellent work from your side, big thanks
-
Excellent! Very much appreciate your support. After your intervention, they started responding. Thanks very much.
-
Excellent! Thank you super-fast result in only 2 days.
-
Excellent! This is to bring to your notice that i am happy my complaint solved by bank and thank you all consumer helpline members
-
Excellent! Thanks for your help! Company has refunded the money.
-
Excellent! Sir aap bhut accha kaam kr re ho,thanku sir
-
Excellent! Thanks NCH for the quick response.
-
Very Good! My issue has been solved because of NCH.
-
Excellent! Thank you very much for your support.
-
Excellent!. It is unbelievable that issue resolved in 5 days. Thanks to Govt.
-
Very Good! Thank you very much the complaint is resolved.
-
Excellent! The amount has been refunded. Thank you very much for the NCH team.
-
Excellent ! Thank you for all that you do to ensure customer grievances are addressed. I got my money credited to my account. Appreciate your help!
-
Very Good! Problem was solved successfully satisfied with the services provided by NCH to consumers. Thanks
-
Excellent! They refund the paid amount of Rs 2475/- in my account. Thank you for the action taken by you, so that they processed the refund
-
Excellent! I really am amazed by the response and the resolution provided in time bound manner. I now feel a lot safer and secured while doing online shopping. I am very thankful to the government for such initiative.
-
Very Good! Claimed refund has been credited to my account yesterday after one week of your follow up. I express gratitude and thank you very much for your kind support and swift action.
-
Excellent! I got my full refund. Thank NCH for you contribution and support.
-
Excellent! Thanks Team Modi Ji for establishing such a wonderful desk to resolve Consumer grievances.
-
Excellent! Thank you for your support. Got the full refund, which was pending for months.
-
Excellent! Thank You for such miraculous support
-
Excellent! It was resolved. The company settled the amount. Thank you very much for your support. Because you followed it up with the company, they were quick in resolving this.
-
Excellent ! Thank you National Consumer Helpline. The complaint is resolved.
-
Very Good! Problem was solved successfully satisfied with the services provided by NCH to consumers. Thanks
-
Excellent! Thank You for such miraculous support
-
Excellent! Thanks for your support. The company accepted that it was their mistake and agreed to provide the offer that they have committed.
-
Excellent! Thank you so much for the follow-up and effort you have done. Because of your follow-up, they have dispatched the RC book and I received the same. If you had not supported I might not have got the original RC book. Thank you so much.
-
Excellent!. Thank you NCH once again for your stellar support.
-
Excellent! I have received refund amount. Thanks National Consumer Helpline
-
After registering my issue in NCH , Amazon refunded my money. Thank you NCH
NCH Videos and Podcasts
NCH 2.0 – Empowering Consumers
-
17 Languages
-
Omni Channels
-
Convergence Partner
-
Call Back Facility
Multiple ways to lodge grievances
