Announcement

Important Notice: National Consumer Helpline portal will be temporarily unavailable on 24 October 2026, from 8:00 PM to 11:00 PM due to scheduled maintenance. We regret the inconvenience caused.

Your Grievances, Our Redressal

We are here to solve your grievances

Register Grievance

Track Your Grievance

Upload Documents

NCH INGRAM

Integrated Grievance Redressal Mechanism

Integrated with WhatsApp

Web Portal for complaint registration

Send SMS for complaint

Call consumer helpline

UMANG mobile application

National Consumer Helpline mobile app

Connect With Us

Choose your preferred platform to reach National Consumer Helpline

WhatsApp Web

Instant chat support for consumer grievances
NCH Mobile App

Register complaints and track status easily
UMANG App

Access services via unified government platform

NCH Success Stories

View all Stories

Excellent! All is good.
View Story #2554622
When NCH spoke to the consumer, he confirmed that after lodging the grievance on portal he received ₹ 4100/- refund from the company, hence issue resolved.
View Story #2463090
Excellent! I would like to thank NCH for the quick response. I received the apology from the company and the invoice for my booking.
View Story #3794368

NCH Videos and Podcasts

NCH 2.0 – Empowering Consumers

17 Languages
Omni Channels
Convergence Partner
Call Back Facility

Multiple ways to lodge grievances

National Consumer Helpline,
Department of Consumer Affairs, GOI