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NCH INGRAM

Integrated Grievance Redressal Mechanism

Integrated with WhatsApp

Web Portal for complaint registration
Send SMS for complaint
Call consumer helpline
UMANG mobile application
National Consumer Helpline mobile app

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NCH Success Stories

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  • Excellent. Excellent service on behalf of the Government of India. If not for this facility, I would have been stuck with a faulty product with no redressal. It's also a lesson to companies that they can't consumers for granted any longer. Thanks a lot.

    View Story #3200699

NCH Videos and Podcasts

Play NCH Success Story 1 video
Play NCH Success Story 2 video
Play awareness video featuring Sunil Grover
Play NCH e-Dakhil platform awareness video
Play awareness video featuring Manish Paul
Play NCH Success Story 3 video

NCH 2.0 – Empowering Consumers

  • 17 Languages

  • Omni Channels

  • Convergence Partner

  • Call Back Facility

Multiple ways to lodge grievances

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National Consumer Helpline,
Department of Consumer Affairs, GOI

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