Consumer Rights Guaranteed Under the Act
Consumer Rights Information
What are the rights guaranteed under the Consumer Protection Act?
The Act ensures protection, transparency, choice, fair treatment, and support for all consumers across India.
The Consumer Protection Act guarantees the following six Consumer Rights:
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Right to Safety
Protection against the marketing of goods and services hazardous to life and property.
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Right to be Informed
Right to know product quality, quantity, purity, price, and standards to prevent unfair trade practices.
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Right to Choose
Right to access a variety of goods & services at competitive prices.
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Right to be Heard
Right to fair hearing and assurance that concerns will receive appropriate consideration.
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Right to Redressal
Right to seek remedy against unfair or restrictive trade practices and exploitation.
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Right to Consumer Education
Right to receive knowledge & awareness to make informed consumer decisions.
Multiple ways to lodge grievances
