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Consumer Rights

Consumer Rights Guaranteed Under Consumer Protection Act

What are the rights guaranteed under the Consumer Protection Act?

The Act ensures protection, transparency, choice, fair treatment, and support for all consumers across India.

Six Consumer Rights Guaranteed

Right to Safety

Protection against hazardous goods and services that may affect life and property.

Right to be Informed

Consumers have the right to know quality, price, ingredients, and standards.

Right to Choose

Access to a variety of goods and services at competitive prices.

Right to be Heard

Consumer concerns must be considered fairly and transparently.

Right to Redressal

Right to seek compensation against unfair trade practices.

Right to Consumer Education

Awareness and education to make informed decisions.

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National Consumer Helpline,
Department of Consumer Affairs, GOI