| NCH Docket No | 3379575 | Dated | 2022-03-25 | Sector | Consumer Durables (Home Appliances) |
|---|---|---|---|---|---|
| Problem Reported | Consumer had bought a branded vacuum cleaner in Aug 2021 from an online shopping portal and had paid ₹ 2668. The brand had given offer that if consumer gives a valuable feedback of the product, he will get additional six months warranty. The consumer had done the needful and registered for the additional warranty in mid – Nov 2021. Since then, there is no satisfactory response from the company | ||||
| Escalation by NCH | The Company is a convergence partner company of the National Consumer Helpline, the company responded on the NCH portal that ‘The customer wanted six months warranty & details were mailed fro | ||||
| Consumer Remark in INGRAM | Excellent! Thank you for your kind support. | ||||
