| NCH Docket No | 3949544 | Dated | 2022-10-20 | Sector | Petroleum LPG |
|---|---|---|---|---|---|
| Problem Reported | The consumer had transferred an amount of ₹ 1105/- by a payment App for his LPG Gas booking, the amount was debited, the payment was not credited to the company. Consumer wanted the refund. | ||||
| Escalation by NCH | As the company is a convergence partner of NCH, the grievance was responded on the portal stating that ”Please refer telephonic discussions with the undersigned. You have confirmed that the amount of Rs 1105/- has been credited to your account.’ | ||||
| Consumer Remark in INGRAM | Excellent! it is absolutely amazing service. I am really thankful to you. | ||||