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NCH Docket Number
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4034571
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Dated
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2022-11-19
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Sector
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Electronic Products: Smart Watch/ VR/ Watches
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Problem Reported
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Consumer had purchased a branded smart-watch in mid-June 2022 for ₹ 1699/- but when the order delivered was of a defective piece. The consumer had contacted the company, however, had not got any response.
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Escalation by NCH
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As the company is not a convergence partner of NCH; the grievance was e-mailed to the company, and the company responded that ‘We have verified the same and we have also delivered the rebilled product to the customer.
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Consumer Feedback (INGRAM)
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Very Good! Thank you very much the complaint is resolved.
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