| NCH Docket No | 4194826 | Dated | 2023-01-18 | Sector | Railways |
|---|---|---|---|---|---|
| Problem Reported | Consumer had travelled by train in early January 2023, and had already registered his grievance that the train was delayed from the boarding station for more than 3 hours and that he was eligible for the refund of his ticket. The TDR had also been filed | ||||
| Escalation by NCH | The grievance was responded by the Dept that ‘refund of Rs. 395/- has been sanctioned vide PO number xxxx dated xxxx. The pay order has already been passed for crediting the amount into account of party. | ||||
| Consumer Remark in INGRAM | Very Good! Problem was solved successfully satisfied with the services provided by NCH to consumers. Thanks | ||||
