| NCH Docket No | 7279259 | Dated | 2025-06-30 | Sector | E-commerce |
|---|---|---|---|---|---|
| Problem Reported | Consumer ordered Crompton Amica pro 15 liter Geyser ( rectangular shape) but dealer delivered different model. Return request raised and pick up done successfully) but refund not sent despite the consumer approaching the company. | ||||
| Escalation by NCH | As the company is a convergence partner of the National Consumer Helpline; the grievance was acknowledged by the company. | ||||
| Consumer Remark in INGRAM | After registering my issue in NCH , Amazon refunded my money. Thank you NCH | ||||
