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NCH Docket Number
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7279259
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Dated
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2025-06-30
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Sector
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E-commerce
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Problem Reported
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Consumer ordered Crompton Amica pro 15 liter Geyser ( rectangular shape) but dealer delivered different model. Return request raised and pick up done successfully) but refund not sent despite the consumer approaching the company.
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Escalation by NCH
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As the company is a convergence partner of the National Consumer Helpline; the grievance was acknowledged by the company.
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Consumer Feedback (INGRAM)
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After registering my issue in NCH , Amazon refunded my money. Thank you NCH
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