| NCH Docket No | 2091345 | Dated | 2020-07-03 | Sector | Courier & Cargo |
|---|---|---|---|---|---|
| Problem Reported | Consumer had booked a consignment from Nasik to Visakhapatnam, and had paid ₹360, but the packet had not been delivered even after three weeks. | ||||
| Escalation by NCH | As the company is a convergence partner of the National Consumer Helpline, the company responded to the grievance on the NCH Portal that “shipment is delivered to the receiver” | ||||
| Consumer Remark in INGRAM | Thanks consumer affairs for responding and resolving this issue. | ||||
