| NCH Docket No | 2745869 | Dated | 2021-05-25 | Sector | Agency Services |
|---|---|---|---|---|---|
| Problem Reported | In mid-May 2021, Consumer had booked train tickets for his family for the journey in end of May 2021, and had paid ₹ 24077/-. One week before the journey date, the train was cancelled due to some technical reasons. However, the consumer has not got any response for the refund of the amount paid | ||||
| Escalation by NCH | As the Company is a convergence partner of the National Consumer Helpline, the grievance was responded by the company on the NCH Portal Real that “Amount of ₹23500.0/- has already been refunded against PNR xxxxx dated xxxxx with refund id :xxxxxxxxxx.” | ||||
| Consumer Remark in INGRAM | Refund Received. | ||||
