| NCH Docket No | 2873275 | Dated | 2021-07-30 | Sector | Petroleum |
|---|---|---|---|---|---|
| Problem Reported | Consumer had taken a PNG connection in the second week of February 2021 by paying ₹1854/- and he wanted a change in the direction of the connection for which he had applied in mid – June 2021, but it was not done. | ||||
| Escalation by NCH | As the company is a convergence partner of the National Consumer Helpline; the grievance was responded by the company on the NCH Portal stating “xxx technical team has visited customer premise and plumbing route has been changed as per customer requirement on xxxxx.” | ||||
| Consumer Remark in INGRAM | Thank you. After complaint my problem has been resolved. | ||||
